Bathroom Design, Fitting and Supply Services Terms and Conditions (Home)
These Bathroom Design, Fitting and Supply Services Terms and Conditions (Home) are designed for use by a business which provides services comprising bathroom design and/or fitting and/or supply services to a consumer customer wishing to remodel/refurbish an existing bathroom/toilet/shower room etc. (or fit out a new room) at their home. The document should not be used when dealing with commercial entities (e.g. landlords who require work in their commercial/domestic premises, or in bathrooms/toilets etc. at restaurants, pubs, cafes, hotels, offices, or factories).
This template can be used either as standard terms and conditions for services generally or when offering services to a particular client. You will, in either case, need to edit the clauses and schedules as appropriate to reflect the particular services offered and the terms on which they are offered.
This document has been updated for Brexit. References to the GDPR have been removed in favour of a simpler cross-reference to a Privacy Policy. A range of Privacy Policy templates is available in our UK GDPR and Data Protection group.
Clauses 1-22 are suitable for any bathroom etc. design and/or fitting and/or supply services. These terms and conditions are followed by Schedules 1, 2 and 3 which each contain a description of services, a statement of
The template includes provisions which take account of the case where third party contractors are also engaged by the customer to provide services on site as part of the overall project of building or refurbishing a bathroom, toilet etc. For example, the project might involve a builder, plumber or electrician contracted by your customer.
In the interest of avoiding misunderstandings and disputes, the template sets out obligations and responsibilities of the customer and the limits on your responsibilities.
The document includes (in Schedules 4 and 5) a form of Services Agreement (as to which, please see below) and a form of Model Cancellation Form, both of which you can adapt to meet your requirements.
The template as a whole has been drafted on the assumption that, in practice, it is not possible to enter into a single contract under which both parties commit at the outset to design, fitting and supply and also
Design only
The document contemplates that you may be asked by a customer only to design their bathroom but not also to fit it or supply any goods or materials. In that
Fitting/Supply
Where the customer has retained you to design his bathroom, and he also requires fitting and/or supply services from you, you will have signed a Services Agreement for the design services. Once you have
The customer might already have his own design (i.e. he does not need your design services) and he might
In either
- supply and fit, you will use both Schedules 2 and 3
- only fitting (i.e. he has a third party to supply), you will use only Schedule 2
- only supply (i.e. he has a third party to fit), you will use only Schedule 3
The template contains a number of optional clauses and/or phrases. Optional phrases/clauses are enclosed in square brackets. These should be read carefully and selected so that they are compatible with one another. Unused options should be removed from the document.
These Bathroom Design, Fitting and Supply Services Terms and Conditions (Home) contain the following clauses:
- Definitions and Interpretation
- Information about Us
- Communication and Contact Details
- Order, Quotation
and Acceptance of Quotation - Deposit
- Payment of Price and VAT
- The Services
- Problems with the Services, Guarantee, and Your Consumer Rights
- Your Obligations
- Third Party Contractors
- Complaints and Feedback
- Changing the Start Date
- Cancellation of Contract During the Cooling Off Period
- Cancellation Before the Start Date
- Termination
- Effects of Termination
- Events Outside of Our Control (Force Majeure)
- Liability and Consumer Rights
- How We Use Your Personal Information (Data Protection)
- Other Important Terms
- Regulations and Information
- Law and Jurisdiction
Schedules:
- Design Services – Additional Terms and Conditions
- Fitting Services – Additional Terms and Conditions
- Supply Services – Additional Terms and Conditions
- Services Agreement
- Model Cancellation Form
This document is in open format. Either enter the requisite details in the highlighted fields or adjust the wording to suit your purposes.
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