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Locksmith Terms of Business (B2C)

Locksmith Terms and Conditions (Home)


These Locksmith Terms and Conditions are designed for use by locksmiths providing their services to consumer clients. These terms can be included in a document such as a quotation or displayed on a website. They can also be used as a stand-alone document.

A contract schedule is also included, which enables the terms and conditions contained within this document to be easily converted into a legally-binding agreement.

An alternative version of this document is available for business-to-business transactions.

This document includes a range of provisions designed to make it compatible with key consumer protection legislation including, but not limited to, the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. This includes the important 14-day “cooling off” period for off-premises contracts (as well as exceptions where the services in question are to be provided within that period).

This document has been updated for Brexit. References to the GDPR have been removed in favour of a simpler cross-reference to a Privacy Policy. A range of Privacy Policy templates is available in our UK GDPR and Data Protection group.

It is important for all traders to be aware of their obligations and the rights of consumers under the law. This template has been drafted with these obligations and rights in mind.

Optional phrases / clauses are enclosed in square brackets. These should be read carefully and selected so as to be compatible with one another. Unused options should be removed from the document.

These Locksmith Terms and Conditions contain the following clauses:

1. Definitions and Interpretation
2. Information about Us
3. Communication and Contact Details
4. Orders
5. Deposit
6. Fees and Payment
7. Locksmith Services
8. Faulty Products
9. Problems with Our Service
10. Your Obligations
11. Complaints and Feedback
12. Changing the Start Date
13. Cancellation of Contract During the Cooling Off Period
14. Cancellation Outside of the Cooling Off Period
15. Termination
16. Effects of Termination
17. Events Outside of Our Control (Force Majeure)
18. Liability
19. How We Use Your Personal Data (Data Protection)
20. Other Important Terms
21. Regulations and Information
22. Law and Jurisdiction

and the following schedules:

1. Service Agreement
2. Model Cancellation Form

These Locksmith Terms and Conditions are in open format. Either enter the requisite details in the highlighted fields or adjust the wording to suit your purposes.

Once you have purchased access to the appropriate document folder click on the “Download Document” link below. You will be asked what you want to do with the file. It is recommended that you save the document to a location of your choice prior to viewing.

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