Cleaner's Terms of Business (Business)

Cleaning Services Terms and Conditions (Office Building)


Many businesses opt to use cleaning companies to provide cleaning services for their offices. Cleaning is thus a popular business and, as with any business, terms and conditions are essential.

This document is compliant with the GDPR (General Data Protection Regulation). 

This set of Cleaning Services Terms and Conditions is designed to apply to any cleaning business which provides cleaning services for complete office buildings including common areas and individual offices / suites. Alternative terms of business have been designed for cleaning contracts which cover individual offices or office suites and for domestic cleaning.

A "contract schedule" is also included which enables the terms and conditions contained within this document to be easily converted into a legally binding agreement.

This template has been updated to include a comprehensive set of new “boilerplate clauses”. These standard clauses are designed to offer greater legal certainty and protection for all parties concerned. Included in this update are more comprehensive terms covering force majeure, termination (with more instances in which an agreement can be terminated), assignment and sub-contracting and dispute resolution (with detailed options including good faith negotiations, alternative dispute resolution or “ADR” and arbitration.)

Optional phrases / clauses are enclosed in square brackets. These should be read carefully and selected so as to be compatible with one another. Unused options should be removed from the document.

These Cleaning Services Terms and Conditions contain the following clauses:

1. Definitions and Interpretation
2. Orders
3. Deposit
4. Fees and Payment
5. Services
6. Customer’s Obligations
7. Cancellation
8. Insurance
9. Indemnity
10. Liability
11. Data Protection
12. Force Majeure
13. Termination
14. Effects of Termination
15. No Waiver
16. Further Assurance
17. Costs
18. Set-Off
19. Assignment and Sub-Contracting
20. Time
21. Relationship of the Parties
22. Third Party Rights
23. Notices
24. Entire Agreement
25. Counterparts
26. Severance
27. Dispute Resolution
28. Law and Jurisdiction

and the following Schedule:
1. Service Agreement


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