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Terms and Conditions Templates

Professional and Trade Terms and Conditions

Many professional and trade services (for example building, decorating, and plumbing) are provided by individuals or small businesses, often on small-to-medium projects where speed and simplicity matter. Clear terms and conditions help both the tradesperson and the client understand how the work will proceed, what each party must do, and how and when payment is due.

This range of professionally drafted templates contains a selection of profession and trade-specific terms and conditions that you can use as a stand-alone document, include with quotations, or display on a website (depending on the template).

Home vs Business: Which Version Do You Need?

Many of the templates are available in two versions:

  • Home versions are intended for work carried out for consumers and include provisions to help traders comply where the contract is likely to be an off-premises (“doorstep”) contract under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
  • Business versions are intended for work carried out for business customers and are drafted on a B2B basis.

What Templates Are Included?

A range of terms and conditions templates are available in this collection including:

Building and Home Improvement

Trade-specific T&Cs for common property and construction services including (for example) builders, electricians, plumbers, joiners, plasterers, roofers, painters and decorators, floor fitters, glaziers, window fitters, and insulation installers.

Cleaning Services

T&Cs for domestic and commercial cleaning arrangements (including versions designed for homes and for business premises).

Gardening and Outdoor Services

Templates suitable for gardening services, including options designed for a single job or for ongoing services.

Installation and Specialist Services

Templates for services such as aerial installation, locksmith services, and shopfitting.

Care and Pet Services

Templates for services such as childminding, dog walking, and pet sitting.

Why Use Professional and Trade T&Cs?

Using trade-appropriate terms and conditions helps you to:

  • Set expectations clearly as to scope, access, responsibilities, and payment.
  • Reduce disputes by making each party’s obligations explicit before work starts.
  • Reassure customers by underscoring your skills and professionalism in writing.
  • When dealing with consumers, support compliance with consumer protection legislation, particularly that which applies to off-premises contracts.

What Is Typically Covered?

While each template is tailored to a particular trade, many include clauses dealing with:

  • Orders, acceptance, and how the contract is formed;
  • Deposits, fees, and payment terms;
  • The services and standards of performance;
  • Customer obligations (e.g., access to the property or site and cooperation);
  • Cancellation or termination and the consequences of ending the contract; and
  • Liability and key “boilerplate” provisions, helping to provide legal certainty.

Many of these documents also include a simple Service Agreement schedule, enabling the terms to be incorporated into a single signed agreement, if preferred. Most also include a simple cross-reference to a Privacy Policy or statement.

Alternative Templates

A number of other Terms and Conditions templates are also available, each catering for different structures and sales channels, including:

For more information about each document in this range, please click on the links below:

Professional and Trade Terms and Conditions is part of Business . Just £38.50 + VAT provides unlimited downloads from Business for 1 year.

Frequently Asked Questions

I am a tradesperson quoting work at people's homes. Do I need the Home or Business version? +
Use the Home version for work you do for householders as consumers, and the Business version for work for business customers. The Home versions are drafted for off-premises contracts, because a job agreed at the customer's home is usually an off-premises contract under the Consumer Contracts Regulations 2013, so you must give pre-contract information and a 14 day cancellation right. The Business versions drop those consumer duties and give B2B wording. Choosing the right version keeps you compliant for the customer in front of you.
Do I really have to give a homeowner a cancellation notice before starting? +
Yes, for most jobs agreed at the customer's home. Because these are off-premises contracts, the Consumer Contracts Regulations 2013 require you to give the consumer pre-contract information and notice of a 14 day cancellation right. If you do not, the cancellation period extends by up to 12 months and you commit a criminal offence. If the customer wants you to start within the 14 days, get their express request in writing so you can charge for work done if they cancel. The Home trade templates build this in.
A customer refuses to pay, saying my work was not good enough. Where do I stand? +
This turns on whether your work met the standard the law sets. For consumer work the Consumer Rights Act 2015 requires services to be carried out with reasonable care and skill, and for business work the Supply of Goods and Services Act 1982 sets the same core duty. If you met that standard, non-payment is a contractual dispute you can pursue. Clear written terms covering scope, price and payment make these arguments far easier to win. The trade templates set out the work, the standards and the payment terms.
Can I take a deposit and charge for materials up front? +
Yes, if your terms provide for it and the customer agrees before the work starts. Deposits and staged payments are common in trade work and are a matter for your contract, so set them out clearly in your terms and on the quotation. For consumer off-premises jobs, taking a deposit does not remove the 14 day cancellation right, so your terms should explain how deposits and part-completed work are handled if the customer cancels. The trade templates include payment and deposit wording for this.
Some of these templates include a service agreement schedule. What is that for? +
The service agreement schedule lets you turn the standard terms into a single signed document, rather than relying on terms printed with a quotation. A signed record helps prove the customer agreed to your terms, which matters if a dispute arises about what was agreed. Many trade templates also cross refer to a privacy policy, because you will usually hold personal data about the customer and must handle it lawfully under the UK GDPR. Use the schedule where you want a clear signed record of the deal.
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