Terms and Conditions Templates

Different types of businesses and ways of carrying on a business necessitate different terms and conditions. To provide and enable you to find the best match for your business, reducing the need for substantial editing and helping you to trade with clarity and confidence, the selection of templates has been divided into two portfolios. The offline Terms & Conditions summarised and listed below should be applied for business that is not transacted on websites or other digital platforms.

Online and Website Terms and Conditions

For businesses trading via websites or other digital platforms please select from Website Terms and Conditions. Available to download with the online T&Cs are companion documents such as Website Privacy Policies and Cookie Policies, ensuring full compliance with UK e-commerce, data protection, and distance selling law.

Legal and Compliant

All Simply-Docs templates are written and maintained by experienced legal professionals. Each set of terms and conditions is regularly reviewed and updated to ensure continued compliance with current UK law, including legislation relating to consumer protection, data protection, and business-to-business contracting.

Which of These Terms and Conditions Are Right for Your Business?

Finding the best match for your business can be challenging without commissioning bespoke drafting. The Simply-Docs library provides a wide range of standard T&Cs templates that are regularly reviewed and refined to reflect legal and commercial developments. These documents are designed to be tailored to meet your needs, and each template is provided with information detailing its scope and application.

Our ranges of terms and conditions are broadly divided into offline and online applications. The offline terms and conditions include:

Standard Service Terms and Conditions – including B2B, B2C, and specialist versions with IP provisions or project milestones.
Standard Sale of Goods Terms and Conditions – including B2B, B2C, and specific versions including purchase, export, retention of title and more.
Distance Selling Terms and Conditions – for businesses supplying goods or services to consumers at a distance (e.g. by phone or email).
Doorstep Selling Terms and Conditions – for traders selling goods and services on a door-to-door basis at consumers’ homes.
Professional and Trade Terms and Conditions – for builders, tradespeople, and home service providers.
Hire and Rental Terms and Conditions – covering a range of B2C and B2B hire and rental services including tool and plant, office equipment, venues, and more.
Many more covering specific applications such as Recruitment; Events & Hospitality; Security Services; Fitness, Dance & Gym; and more.

Selecting the right template and adapting it to your business helps protect your interests by reducing legal, financial, and operational risk. Clear, comprehensive T&Cs establish expectations between service providers and their clients, ensuring fairness, professionalism, and smooth operation.

All templates are supplied in Microsoft Word format, making them easy to edit and customise for your specific requirements.

Why Subscribe to Simply-Docs Business?

In addition to being able to select from this extensive range of terms and conditions, a subscription provides unlimited downloads of all contracts, letters, forms, policies, and more for one year, enabling you to document and protect your business transactions and to ensure compliance with regulations.

Click on the links below to discover the full range of Terms and Conditions templates:

Terms and Conditions Templates is part of Business . Just £38.50 + VAT provides unlimited downloads from Business for 1 year.

Frequently Asked Questions

I am starting to sell goods or services and need written terms. Where do I start? +

Start by pinning down three things: whether you supply goods, services or both, whether your customer is a consumer or another business, and whether you sell in person or at a distance. Those answers decide which template fits. Simply-Docs splits its offline terms into service, sale of goods, combined goods and services, distance selling, doorstep selling, short form and sector specific sets. Pick the closest match to how you actually trade, then tailor it. If you sell through a website, use the separate Website Terms and Conditions range instead.

Does it matter whether my customer is a consumer or a business when I choose terms? +

Yes, it changes your obligations. Consumer contracts fall under the Consumer Rights Act 2015, which requires goods to be of satisfactory quality, fit for purpose and as described and services to be carried out with reasonable care and skill, and those rights cannot be excluded. Business to business deals run mainly under the Sale of Goods Act 1979 and the Supply of Goods and Services Act 1982, where you have far more freedom to set your own terms, subject to the reasonableness test in the Unfair Contract Terms Act 1977. Simply-Docs labels most templates B2C or B2B for exactly this reason.

What is the difference between terms for selling goods and terms for supplying services? +

The legal backbone differs. For goods, the core duties are that they are of satisfactory quality, fit for purpose and as described, under the Consumer Rights Act 2015 for consumers or the Sale of Goods Act 1979 for business buyers. For services, the core duty is to perform with reasonable care and skill, under the Consumer Rights Act 2015 or the Supply of Goods and Services Act 1982. Where you supply both together, Simply-Docs offers combined goods and services terms so a single document covers the lot rather than stitching two sets together.

I sell through my own website. Are these offline terms the right ones for me? +

No, online sellers need the separate Website Terms and Conditions range, not these offline sets. Selling through a website or app brings extra duties, including the identity and contact information required by the Electronic Commerce (EC Directive) Regulations 2002 and the cookie and privacy rules under the UK GDPR and PECR. These offline terms are for trade that is not concluded on a website. For online sales use the Website Terms range together with a website privacy policy and cookie policy.

Can I just copy another firm's terms and conditions? +

It is risky and often counterproductive. Another firm's terms are drafted for their goods, their customer type and their risk profile, so they may leave out protections you need or include ones a court would not enforce for you. Terms that try to strip out core consumer rights are not binding under the Consumer Rights Act 2015, and business exclusions only stand if they are reasonable under the Unfair Contract Terms Act 1977. A template built for your kind of trade, then tailored to your business, is a safer starting point than lifting someone else's.

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Selection of Terms and Conditions

Website Terms and Conditions

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