Cleaning Terms and Conditions (Individual Office)

Many businesses opt to use cleaning companies to provide cleaning services for their offices. Cleaning is thus a popular business and, as with any business, terms and conditions are essential.

This set of Cleaning Terms and Conditions (Individual Office) is designed to apply to any cleaning business which provides cleaning services to businesses for their individual offices or office suites. Alternative terms of business have been designed for cleaning contracts which cover a complete office building (that is, those which would normally be sought by landlords as opposed to individual businesses). There is also an alternative set of terms of business for domestic cleaning.

These terms of business are designed primarily for inclusion in a document such as a quotation or for display on a website. They can also be used as a stand-alone document. In each such case, it is assumed that the customer will issue a request/order for services, and that, in response, the cleaning business will issue a quotation. A form of “Service Agreement” is also included as a Schedule. It enables these terms and conditions to be easily incorporated and converted into a formal legally binding agreement.

This document includes a simple cross-reference to a Privacy Policy. A range of Privacy Policy templates is available in our UK GDPR and Data Protection group.

Clauses in this template cover key factors including payment, the services themselves, the obligations of the respective parties, insurance and liability.

This document also includes a comprehensive set of “boilerplate clauses”. These standard clauses are designed to offer greater legal certainty and protection for all parties concerned.

Optional phrases / clauses are enclosed in square brackets. These should be read carefully and selected so as to be compatible with one another. Unused options should be removed from the document.

These Cleaning Terms and Conditions contain the following clauses:

1. Definitions and Interpretation 
2. Orders 
3. Deposit 
4. Fees and Payment 
5. Services 
6. Customer’s Obligations 
7. Cancellation 
8. Indemnity 
9. Liability 
10. Data Protection 
11. Notices 
12. Termination 
13. Effects of Termination 
14. No Waiver 
15. Further Assurance 
16. Costs 
17. Set-Off 
18. Assignment and Sub-Contracting 
19. Time 
20. Relationship of the Parties 
21. Third Party Rights 
22. Notices 
23. Entire Agreement 
24. Counterparts 
25. Severance 
26. Dispute Resolution 
27. Law and Jurisdiction

and the following Schedule:

1. Service Agreement

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