Residential Lettings Agency Appointment Form (Letting & Deposit Holding Service) 
This Residential Agency (Letting and Deposit Holding) Appointment Form is for residential lettings agencies onboarding a new landlord client for a letting and deposit holding service.
The Owner signs it to appoint the Agent to market the property, find a tenant, set up the tenancy and protect and administer the tenant’s security deposit.
What does the letting and deposit holding appointment cover?
Use this version where the Agent’s role covers tenant sourcing, tenancy setup and security deposit administration, but not rent collection or full property management.
It should be used with the Residential Lettings Agency Terms and Conditions (Letting & Deposit Holding). Together, these documents form the contract between the Agent and the Owner/Landlord.
Appointment details, deposit arrangements and owner confirmations
The form records Agent and Owner/Landlord details, property information, material information disclosure, start date, any fixed term, commission, fees, rent and security deposit arrangements.
It also includes Owner/Landlord confirmations on property or mortgage restrictions, consumer protection requirements, Renters’ Rights legislation, any previous letting period, restricted periods following service of a statutory notice, and any enforcement action or banning order affecting the proposed letting.
Fees, cancellation rights and Renters’ Rights Act points
The form includes cancellation rights and a model cancellation form for the 14 day cooling-off period for contracts made off the trader’s premises under the 2013 Regulations referred to in the form. It also complies with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
- Under the Tenant Fees Act 2019, landlords and letting agents in England can only charge permitted payments. Letting agents should read the Guidance Note: Tenant Fees Act 2019 (England).
- In Wales, similar rules apply under the Renting Homes (Fees etc.) (Wales) Act 2019.
- Renters’ Rights Act points include rent display, rental bidding, rent in advance and increased protections against discrimination. Agents should read the Guidance: Renters’ Rights Act for Residential Landlords.
Which residential agency appointment form should I use?
Use this version for letting and deposit holding. Other versions are available for rent collection, letting only and fully managed service appointments.
While the documents may be made available online, they must also be provided directly to the Owner/Landlord.
Residential Lettings Agency Appointment Form (Letting & Deposit Holding Service) is part of Property. Just £38.50 + VAT provides unlimited downloads from Property for 1 year.