Client Money Policy for Letting Agents (England)

This Client Money Policy for Letting Agents (England) is designed for use by residential lettings agencies which operate in England. The policy sets out, for the benefit of both staff and clients, how the agency will deal with the receipt, banking and payment of client money.

This template policy includes a definition of client money, requires the agency and its staff to comply with legal and professional regulatory obligations and contains provisions regarding client bank accounts.

This Client Money Policy includes provisions relating to The Client Money Protection Schemes for Property Agents (Requirement to Belong to a Scheme etc.) Regulations 2019 which make it compulsory for all letting agents in England that handle client money to be a member of a government approved Client Money Protection Scheme.

Optional phrases/clauses are enclosed in square brackets. These should be read carefully and selected so as to be compatible with one another. Unused options should be removed from the document.

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