Estate Agent Websites
The documents in this subfolder are for use by Estate Agencies which maintain a website which can be visited by existing or prospective clients or by any other person.
The subfolder includes a set of terms and conditions of use of an estate agent’s simple website which can be adapted if and as necessary. The terms and conditions cross-refer to the estate agent’s Privacy Policy and Cookie Policy. The subfolder also includes a template Cookie Policy and a template Privacy Policy.
All of these documents, with any necessary amendments to meet your particular circumstances and needs, can be placed on your website.
Estate Agent Websites is part of Property. Just £38.50 + VAT provides unlimited downloads from Property for 1 year.
Frequently Asked Questions
What legal documents does my estate agency website need?
At a minimum, website terms and conditions of use, a privacy policy and a cookie policy. The privacy policy meets your UK GDPR duty to tell people how you use their data, and the cookie policy plus a consent banner meet the rules on cookies. The terms of use govern how visitors may use the site. This folder provides all three, cross referenced to each other.
Do I need a cookie banner on my agency website?
If your site uses non essential cookies, for analytics or advertising, yes: the law requires clear information and consent before those cookies are set, so a compliant banner and cookie policy are needed. Strictly necessary cookies do not need consent. The template cookie policy and privacy policy help you meet the Privacy and Electronic Communications Regulations and UK GDPR.
Can I just copy another agent's website terms and privacy policy?
It is risky. Copied documents rarely match how your site actually collects and uses data, and an inaccurate privacy or cookie policy can breach data protection law and mislead visitors. Start from a proper template and tailor it to your site, its cookies and its data flows. These templates are drafted to be adapted to your circumstances.
Do property listings on my website have to be accurate?
Yes. Consumer protection law, now the Digital Markets, Competition and Consumers Act 2024, prohibits misleading actions and omissions in your listings, so descriptions, photographs and material facts must be truthful and not leave out things that matter, such as tenure or known defects. Website terms cannot override that duty. Keep listings accurate and disclose material information.