Commercial Sales, Lettings and Property Management Terms and Conditions

This collection of professionally drafted documents is designed to meet the needs of Commercial Lettings Agencies and Property Management Companies. It includes a comprehensive and practical range of templates and resources for Commercial Lettings Agents, helping ensure regulatory compliance.

This extensive range includes Terms and Conditions and Appointment Forms which are for use together to create a contract between the Seller and the Estate Agent. The range includes versions to cover:

The “Letting & Management” service makes the Agent responsible for day-to-day management of the property as well as the initial marketing;
“Letting Only” version and “Management Only which can be used where the scope of the Agent’s role is more limited

The Terms and Conditions and Appointment Forms can be placed on the Agent’s website but they must also be provided to Owners in hard copy. An agency contract is formed by the Owner completing and signing the appropriate Appointment Form, confirming acceptance of the relevant set of Terms and Conditions, and the Agent signing to confirm the appointment.

There are a range of professionally drafted template policies and documents designed to support compliance with Anti-Money Laundering (AML) legislation and regulations. Breaches of AML regulations can result in unlimited fines, and in some cases, criminal prosecution so it is important for your Agency to have appropriate policies and documents in place.

From 14 May 2025, Lettings Agents will be classified as ‘relevant firms’ under the Sanctions and Anti-Money Laundering Act 2018, significantly expanding their compliance obligations. This suite of updated documents has been revised to reflect these important regulatory changes and support ongoing compliance as well as new documents to assist in understanding AML regulations.

Please select from the range of options below to find the documents most relevant to your agency’s needs.

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All Estate Agency Ts & Cs