Lettings Agency Fee List for Landlords and Tenants

This Lettings Agency Fee List for Landlords and Tenants template is designed to help Lettings Agencies comply with their legal obligation to clearly publish fees under Consumer Regulations. 

It provides a structured format for displaying all fees, charges and services offered to landlords and tenants in a clear and transparent way. 

What This Template Covers 

This document includes:

• A list of services provided by the Agent
• A description of each service 
• Associated fees or pricing structure 
• Identification of whether the landlord or tenant pays

All fees must be clearly explained, inclusive of VAT, and where fixed amounts are not possible, the method of calculation (e.g. percentage of rent) must be stated. 

Key Legal Requirements 

Letting Agents must ensure that:

• All fees, charges, and penalties are fully disclosed
• The fee list is accurate, complete, and transparent
• The document reflects the actual services provided by the agency

Failure to comply may result in financial penalties.

Additional Compliance Inclusions

This template also includes provisions for:

• Fire Safety obligations (including fire door checks where applicable)
• Client Money Protection scheme membership which is mandatory where client funds are held
• Redress scheme membership 

This Lettings Agency Fee List reflects the changes introduced by the Tenant Fees Act 2019 ('TFA') (which affects England only) and the Renting Homes (Fees etc.) (Wales) Act 2019 ('RHFWA') (which affects Wales only).  Whilst similar, the TFA and RHFWA are different.  It is important that landlords and letting agents are aware of the differences and comply with the regimes in their respective countries.  Please see our Guidance Note: Tenant Fees Act 2019 (England) and Guidance on Renting Homes (Fees etc.) (Wales) Act 2019 for Residential Landlords and Letting Agents. 

Display Requirements

The Fee List must be displayed in a prominent place at each of the agency’s premises and also on the agency’s website (if it has a website). Under the Tenant Fees Act 2019 (in force 01 June 2019) the CRA was amended to ensure that agents who advertise on third party websites (such as Zoopla or Rightmove) must also ensure that their fee list is published on the third party website or there is a link to the agent's website where the fee list is published.  There are financial penalties for agents who do not comply with the rules.

The RHFWA gives Welsh Ministers the power to introduce regulations in the future to amend the CRA to require letting agents who advertise properties in Wales on third party sites (such as Zoopla or Rightmove) to publicise their fees on their sites.   

Optional phrases / clauses are enclosed in square brackets. These should be read carefully and selected so as to be compatible with one another. Unused options should be removed from the document.

This Lettings Agency Fee List for Landlords and Tenants is in open format. Either enter the requisite details in the highlighted fields or adjust the wording to suit your purposes.

Once you have purchased access to the appropriate document folder click on the “Download Document” button below. You will be asked what you want to do with the file. It is recommended that you save the document to a location of your choice prior to viewing.

Lettings Agency Fee List for Landlords and Tenants is part of Property. Just £38.50 + VAT provides unlimited downloads from Property for 1 year.