Standard Service Terms and Conditions with IP Provisions (B2C)

These Service Terms and Conditions with IP Provisions are designed for business-to-consumer transactions where the service provider will create or produce some form of intellectual property as part of the services.

Using the terms included in the document, the intellectual property can be either licensed to the customer or assigned to the customer.

The terms are written in a consumer-friendly way and are intended to be understandable to an average consumer without specialist business or legal knowledge.

Use these terms for everyday consumer services that involve IP creation

This document is suitable for a wide range of services and can be used for many everyday service contracts.

It is drafted for use by the service provider.

Consumer rights and fair dealing

Service providers should be aware of their legal obligations and the rights of their customers.

These terms have been written with those requirements in mind and are designed to be fair and easy for consumers to understand.

What the terms cover

• Definitions and interpretation
• Information about the service provider
• Contract formation and orders
• Price and payment
• Providing the services and customers’ legal rights
• Problems with the services
• Intellectual property rights (including licensing or assignment to the customer)
• Liability and force majeure
• Cancellation
• Communication, complaints and feedback
• Personal information and data protection
• Other important terms, governing law and jurisdiction

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