Standard Service Terms and Conditions (B2C)
These Standard Service Terms and Conditions are designed for use in business to consumer transactions.
This document is compliant with the GDPR (General Data Protection Regulation).
The terms of this document have been specifically written in a consumer-friendly manner and are designed to be understood by an average consumer, requiring no specialist business or legal knowledge.
These terms are suitable for use with a wide range of services and can thus be applied to many every-day service contracts. This document is designed for use by a service provider.
It is important for all service providers to be aware of their obligations and the rights of their customers. These terms have been written with these laws in mind. The terms have been designed to be easily understood by consumers and to be fair to them.
Optional phrases / clauses are enclosed in square brackets. These should be read carefully and selected so as to be compatible with one another. Unused options should be removed from the document.
This document is duplicated in the Services and Service Agreements group.
These Standard Service Terms and Conditions contain the following clauses:
1. Definitions and Interpretation
2. Information About Us
3. The Contract
5. Price and Payment
6. Providing the Services
7. Problems with the Services
and Your Legal Rights
8. Our Liability
9. Events Outside of Our Control (Force Majeure)
11. Communication and Contact Details
12. Complaints and Feedback
13. How We Use Your Personal Information (Data Protection)
14. Other Important Terms
15. [Alternative Dispute Resolution]
16. Governing Law and Jurisdiction
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