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Standard Service Terms and Conditions (B2C)


These Standard Service Terms and Conditions are designed for use in business to consumer transactions.

The terms of this document have been specifically written in a consumer-friendly manner and are designed to be understood by an average consumer, requiring no specialist business or legal knowledge.

These terms are suitable for use with a wide range of services and can thus be applied to many every-day service contracts. This document is designed for use by a service provider.

It is important for all service providers to be aware of their obligations and the rights of their customers. These terms have been written with these laws in mind. The terms have been designed to be easily understood by consumers and to be fair to them.

Optional phrases / clauses are enclosed in square brackets. These should be read carefully and selected so as to be compatible with one another. Unused options should be removed from the document.

This document is duplicated in the Services and Service Agreements group.

These Standard Service Terms and Conditions contain the following clauses:

1. Definitions and Interpretation 
2. Information About Us 
3. The Contract 
4. Orders
5. Price and Payment
6. Providing the Services 
7. Problems with the Services and Your Legal Rights 
8. Our Liability
9. Events Outside of Our Control (Force Majeure)
10. Cancellation
11. Communication and Contact Details
12. Complaints and Feedback 
13. How We Use Your Personal Information (Data Protection)
14. Other Important Terms
15. [Alternative Dispute Resolution] 
16. Governing Law and Jurisdiction

This document is in open format. Either enter the requisite details in the highlighted fields or adjust the wording to suit your purposes.

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Standard Service Terms and Conditions (B2C) is part of Business Documents. Just £35.00 + VAT provides unlimited downloads from Business Documents for 1 year.

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