Receipt of Grievance Letter

This Letter Responding to Grievance from Ex Employee is designed for employers responding to a complaint raised by a former employee.

It can be used where the employer decides it is appropriate to reply, whether to address the complaint directly, explain its position, or confirm that the matter is being looked into.

Does an Employer Have to Respond?

There is no legal requirement for employers to deal formally with complaints made by someone after their employment has ended.

In some circumstances, an employer may decide not to respond at all. That may be the case where a former employee has made a serious complaint about their treatment and has indicated an intention to bring an employment tribunal claim.

When a Reply May Be Worthwhile

A response may still be advisable where:

• the former employee has raised an issue that can be put right easily, such as an underpayment of wages; or
• the complaint is more serious and the employer considers it sensible to explain what is being done.

Where the employer does respond to a serious complaint, it may be appropriate to confirm that the matter is being taken seriously and to outline any investigation or action underway.

Receipt of Grievance Letter is part of Employment. Just £38.50 + VAT provides unlimited downloads from Employment for 1 year.