Guidance: Tenant Fees (England)

This Guidance Note: Tenant Fees Act 2019 is for Residential Landlords and Lettings Agents in England. This Act (in force 01 June 2019) bans several fees (including letting fees) from being charged to a tenant.

If a landlord (or letting agent) fails to comply with the Act, they will face fines of up to £5,000 for a first offence and further fines or a criminal conviction for repeat offences.

This Guidance Note summarises the key provisions of the Act; which tenancies are affected, which payments can be charged to a tenant and which are prohibited, the new rules on holding deposits and security deposits and the penalties and consequences for non-compliance.

This Guidance Note also looks at the practical steps a landlord and/or letting agent can take to ensure compliance with the legislation.

This Guidance is duplicated in the Estate Agents Terms and Conditions group of documents.

This Guidance is locked. If you are using Microsoft Office 2003 or older, the document can be unlocked by clicking on the “Padlock” icon on the tool bar.

To display the “Padlock” icon click on “View” and then “Toolbars”. From the “Toolbars” menu, select “Forms”.

Users of Microsoft Office 2007 must first click on the “Review” tab to reveal the “Protect Document” button. From the “Permissions” panel that opens, click on the “Stop Protection” button.

Once you have purchased access to the appropriate document folder click on the “Download Document” button below. You will be asked what you want to do with the file. It is recommended that you save the document to a location of your choice prior to viewing.