Website Terms of Sale – E-Commerce Sale of Adult Content (B2C)
These E-Commerce Sale of Adult Content Website Terms of Sale are designed
for use on e-commerce websites providing adult content to consumers on a
subscription-access basis. Subscriptions may be made renewing or
non-renewing with only minor adjustments of this template.
available here. This template applies to the sale of premium content,
leaving the terms governing the use of the website itself to a separate
previous TR.WEB.TC.10 and TR.WEB.TC.11 documents. Whereas the previous
versions were designed for use as single templates, the new versions must
be used together.
These Terms of Sale guide customers through the order process, explaining
the formation of the contract between them and the seller, also setting out
details on paid content, pricing and availability, payment, provision of
content, and licensing. Particular attention should be given to content
descriptions when selling digital content of any kind and this is reflected
in these terms of sale. Descriptions should always factor in updates and
improvements which may be made to digital content as digital content must
continue to match the description given by a trader to customers – this
does not prevent updates and enhancements, but great care should be taken
when removing or restricting features.
Cancellation rights are addressed in detail. A range of cancellation rights
are provided, ranging from the normal, no-fault cancellation of recurring
subscriptions to cancellations arising from problems which will entitle the
customer to full or partial refunds. The 14-day cooling off period granted
to consumers under the 2013 Consumer Contracts Regulations is also
included, however the terms of sale explain that the cooling-off period
will end as soon as the customer accesses the content they have purchased
access to, which may be before the 14-day period has passed. It is
important (as noted in this template) that the customer acknowledges this
during the order process.
The terms of this document have been left open where the length of
subscriptions is concerned – these should be defined on your website in an
appropriate place and confirmed in the customer’s order details.
Further key provisions deal with liability, customer complaints (with
reference to complaints handling policies and procedures, templates for
which are also available from Simply-Docs), contact information, and data
Optional phrases / clauses are enclosed in square brackets. These should be
read carefully and selected so as to be compatible with one another. Unused
options should be removed from the document.
This template is duplicated in the Internet & E-Commerce group.
These Adult Content Website Terms of Sale contain the following clauses:
1. Definitions and Interpretation
2. Information About Us
3. Age Restrictions
4. Business Customers
5. Subscriptions, Paid Content, Pricing and Availability
6. Orders – How Contracts are Formed
8. Provision of Paid Content
10. Problems with the Paid Content
11. Cancelling Your Subscription
12. Your Other Rights to End the Contract
13. Our Liability to Consumers
14. Contacting Us
15. Complaints and Feedback
16. How We Use Your Personal Information (Data Protection)
17. Other Important Terms
18. Law and Jurisdiction
These terms and conditions are in open format. Either enter the requisite
details in the highlighted fields or adjust the wording to suit your
Once you have purchased access to the appropriate document folder click on
the “Download Document” link below. You will be asked what you want to do
with the file. It is recommended that you save the document to a location
of your choice prior to viewing.