online retailers on e-commerce websites providing goods to consumers.
This document is designed for use with a counterpart set of terms and
conditions. This template governs customers’ use of your website itself.
The terms governing the sale of goods form a separate document. Two
versions are available, the first designed for standalone or one-off sales
; the second, which includes provisions suitable for ongoing supply of
goods on a subscription basis is available
As with many website terms and conditions, these are designed for
acceptance through use. In other words, visitors to your website are deemed
to have accepted them as soon as they start using the site. Optional
wording also provides for the terms to be accepted as part of the process
of signing up for an account on the site.
Important information about the website operator is provided, including
company registration details, trading address, and details of any relevant
regulatory bodies or associations. For certain trades and professions there
may be additional information that website operators are required by law to
provide. If, for example, the operator is an investment company, it must
identify itself as such. Members of regulated professions should include
professional titles, links to professional rules and other important
details. Such details are not included in this template and professional
advice should be sought by those working in regulated professions.
IP rights including, but not limited to, copyright are protected by these
terms and conditions. Optional provisions are included in the template to
allow you to choose how many freedoms to give to your users with regard to
saving and copying material from your site, as well as establishing
deep-links to pages within your site on other sites. Further provisions
concerning linking are also designed to help to prohibit users from
establishing links to your site from sites publishing unsavoury or unlawful
Disclaimers and liability provisions in this template seek to protect
website operators to the maximum extent deemed reasonable. It is important
to ensure that such provisions are not made excessively tough –
particularly when dealing with consumer users – lest they be considered
unfair in the eyes of the law. Moreover, in this context, it important to
note that such provisions relate only to the use of the website itself, not
to the sale of goods.
Further key clauses address internet security, data protection, privacy and
cookies (integrating separate policies into the terms and conditions by
reference), acceptable use of the website, and opting in and out of
Optional phrases / clauses are enclosed in square brackets. These should be
read carefully and selected so as to be compatible with one another. Unused
options should be removed from the document.
This document is duplicated in the Internet & E-Commerce Group.
1. Definitions and Interpretation
2. Information About Us
3. Access to Our Site
5. Intellectual Property Rights
6. User Content
7. Links to Our Site
8. Links to Other Sites
10. Our Liability
11. Viruses, Malware and Security
12. Acceptable Usage Policy
13. Privacy and Cookies
14. Changes to these Terms and Conditions
15. Contacting Us
16. [Communications from Us]
17. Data Protection
18. Law and Jurisdiction
This document is in open format. Either enter the requisite details in the
highlighted fields or adjust the wording to suit your purposes.
Once you have purchased access to the appropriate document folder click on
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with the file. It is recommended that you save the document to a location
of your choice prior to viewing.