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E-Commerce (Adult Content – B2C) Website Terms of Sale


This document has been updated for Brexit. References to the GDPR have been removed in favour of a simpler cross-reference to a Privacy Policy. A range of Privacy Policy templates is available in our UK GDPR and Data Protection group.

These E-Commerce Website Terms of Sale for Adult Content are designed for use on e-commerce sites providing adult content to consumers on a subscription basis. Subscriptions may be made renewing or non-renewing with simple adjustments of this template.

This template is designed for use with a counterpart set of terms of use, available here. This template applies to the sale of paid content, leaving the terms governing the use of the site itself to a separate document.

Please Note: This template, together with the counterpart terms of use, replaces the previous TR.WEB.TC.10a and TR.WEB.TC.11a documents. Whereas the previous versions were designed for use as single documents, the new versions must be used together.

These Terms of Sale guide customers through the order process, explaining the formation of the contract between them and the seller, also setting out details on premium content, pricing and availability, payment, provision of content, and licensing. Particular attention should be given to content descriptions when selling digital content of any kind and this is reflected in these terms of sale. Descriptions should always factor in updates and improvements which may be made to digital content as it must continue to match the description given by a trader to customers – this does not prevent updates and enhancements, but great care should be taken when removing or restricting features.

Detailed cancellation rights are included, ranging from the normal, no-fault cancellation of recurring subscriptions to cancellations arising from problems which will entitle the customer to full or partial refunds. The 14-day cooling off period granted to consumers under the 2013 Consumer Contracts Regulations is also included, however these terms explain that the cooling-off period will end as soon as the customer accesses the content they have purchased access to, which may be before the 14-day period has passed. It is important (as noted in this template) that the customer acknowledges this during the order process.

The terms of this template have been left open where the length of subscriptions is concerned – these should be defined on your site in an appropriate place and confirmed in the customer’s order details.

Further key provisions deal with liability, customer complaints (with reference to complaints handling policies and procedures, templates for which are also available from Simply-Docs), contact information, and data protection.

Optional phrases / clauses are enclosed in square brackets. These should be read carefully and selected so as to be compatible with one another. Unused options should be removed from the document.

This document is duplicated in the Website Terms & Conditions group.

These Adult Content Website Terms of Sale contain the following clauses:
1. Definitions and Interpretation
2. Information About Us
3. Age Restrictions
4. Business Customers
5. Subscriptions, Paid Content, Pricing and Availability
6. Orders – How Contracts are Formed
7. Payment
8. Provision of Paid Content
9. Licence
10. Problems with the Paid Content
11. Cancelling Your Subscription
12. Your Other Rights to End the Contract
13. Our Liability to Consumers
14. Contacting Us
15. Complaints and Feedback
16. How We Use Your Personal Information (Data Protection)
17. Other Important Terms
18. Law and Jurisdiction

These terms and conditions are in open format. Either enter the requisite details in the highlighted fields or adjust the wording to suit your purposes.

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E-Commerce (Adult Content – B2C) Website Terms of Sale is part of Business Documents. Just £35.00 + VAT provides unlimited downloads from Business Documents for 1 year.

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