Website Terms of Sale - E-Commerce Sale of Digital Content on Subscription (B2B)
This document has been updated for Brexit. References to data protection legislation have been updated with reference to the UK GDPR.
These E-Commerce Sale of Digital Content Website Terms of Sale are designed for use by online retailers on e-commerce websites providing digital content to business customers. These terms are sufficiently broad to cover a wide range of different types of digital content sold on a subscription-access basis. Subscriptions may be made renewing or non-renewing with only minor adjustments of this template.
These Terms of Sale guide customers through the order process, explaining the formation of the contract between them and the seller, also setting out details on digital content, pricing and availability, payment, provision of digital content, and licensing.
Cancellation rights are addressed in detail. A range of cancellation rights are provided, ranging from the normal, no-fault cancellation of recurring subscriptions to cancellations arising from problems which will entitle the customer to full or partial refunds. As these terms are designed for business-to-business transactions, no “cooling off period” is included. If such a cancellation right is desired, the business-to-consumer version of this document may be used for reference.
The terms of this document have been left open where the length of subscriptions is concerned – these should be defined on your website in an appropriate place and confirmed in the customer’s order details.
Further key provisions deal with liability, customer complaints (with reference to complaints handling policies and procedures, templates for which are also available from Simply-Docs), contact information, and data protection.
Optional phrases / clauses are enclosed in square brackets. These should be read carefully and selected so as to be compatible with one another. Unused options should be removed from the document.
This document is duplicated in the Internet & E-Commerce Group.
These Digital Content Website Terms of Sale contain the following clauses:1. Definitions and Interpretation
2. Information About Us
3. Access to and Use of Our Site
4. Business Customers and Consumers
5. Subscriptions, Paid Content, Pricing and Availability
6. Orders – How Contracts are Formed
8. Provision of Paid Content
10. Ending Your Subscription
11. Ending the Contract Because of Something We Have Done (or Will Do)
12. Our Liability
13. Events Outside of Our Control (Force Majeure)
14. Communication and Contact Details
15. Complaints and Feedback
16. How We Use Your Personal Information (Data Protection)
17. Other Important Terms
18. Law and Jurisdiction
These website terms of sale are in open format. Either enter the requisite details in the highlighted fields or adjust the wording to suit your purposes.
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