Website Terms of Sale - Sale of Goods (B2B)

These E-Commerce Sale of Goods Website Terms of Sale are designed for online retailers selling goods to business customers through an e-commerce website. They are broad enough to cover virtually any type of goods sold on a one-off basis.

They should be used alongside our E-Commerce Sale of Goods Website Terms of Use. The Terms of Use cover use of the website itself, while this template covers the sale and purchase of goods.

Covers the online sales process

Using user-friendly language, these terms guide customers through the order process and explain how the contract is formed.

They also cover:

• goods, pricing, and availability;
• payment, delivery, risk, and ownership;
• faulty, damaged, or incorrect goods.

Reflects the B2B position

As these terms are designed for business-to-business transactions, no cooling-off period is included.

Customers are optionally given limited cancellation rights where delivery problems occur. They are also given more comprehensive rights in relation to faulty, damaged, or incorrect goods.

Liability is limited to a commercially fair degree.

Also covers wider contractual protections

Further provisions deal with events outside the retailer’s control, customer complaints and feedback, contact information, and the use of personal information.

The complaints wording also refers to complaints handling policies and procedures, with related templates available separately.

Website Terms of Sale - Sale of Goods (B2B) is part of Business . Just £38.50 + VAT provides unlimited downloads from Business for 1 year.