Employment Agency & Employment Business Terms and Conditions
Recruitment agencies and businesses often work with lots of clients and candidates or temporary workers at the same time. Having clear terms and conditions in place helps everyone understand the “rules of engagement” from the outset: what you will do, what your client or worker must do, and how fees, liability, confidentiality and data protection are handled.
Employment Agency vs. Employment Business – What’s the Difference?
These terms describe two different ways of operating and are not interchangeable. Your choice of terms and conditions will depend on which model you use (and many recruiters will do a bit of both).
Employment Agency
An employment agency introduces candidates to a client. The agency is paid for the introduction, and the candidate is then hired directly by the client. In other words, the agency is not supplying labour, it is introducing people for the client to engage as its own employee (or contractor).
Employment Business
An employment business supplies individuals to work for a client on a temporary basis. The worker is engaged by the employment business (typically as an employee or a worker or contractor) and is assigned to the client to work under the client’s day-to-day supervision. The client pays the employment business, and the employment business pays the worker.
What T&Cs Templates Are Included?
This collection of documents for employment agencies and employment businesses includes a range of terms and conditions and supporting documentation:
Employment Agency Client Terms and Conditions
Client-facing terms for an employment agency model, covering vacancy information, the introduction process, fees, confidentiality and more.
Employment Agency Candidate Terms and Conditions
Candidate or work-seeker terms for an employment agency model, covering key terms including candidate information, applications, and UK GDPR compliant privacy information.
Employment Business Client Terms and Conditions
Client-facing terms for an employment business or temp agency model, including fees, “temp-to-perm” and transfer-style scenarios and data protection provisions.
Employment Business Temporary Worker Terms and Conditions
Worker-facing terms for an employment business engaging temporary workers, including payment, leave, absence, IP, termination, and references to the Agency Workers Regulations 2010 where relevant.
Employment Business Key Information Document (KID) for Temporary Worker
The Conduct of Employment Agencies and Employment Businesses Regulations 2003 require certain key information to be provided to temporary workers. This KID template is designed to help employment businesses meet these requirements.
Employment Business Representation Offer for Temporary Worker
A representation offer letter template designed to be used alongside the Temporary Worker T&Cs. The engagement terms are set out across the two documents (and cross-refer to each other).
Why Use These Templates?
Using the right set of recruitment terms helps you to:
- Avoid role confusion (agency vs. employment business) by using documents drafted specifically for each model.
- Set fee and payment expectations clearly with clients and avoid disputes later.
- Document candidate and worker obligations and key processes, including information handling and data protection.
- Comply with key regulatory requirements including the Conduct of Employment Agencies and Employment Businesses Regulations 2003, the Agency Workers Regulations 2010, and the UK GDPR.
For more information about each document in this collection, please click on the links below:
- Employment Agency Client Terms and Conditions
- Employment Agency Candidate Terms and Conditions
- Employment Business Client Terms and Conditions
- Employment Business Temporary Worker Terms and Conditions
- Employment Business Key Information Document (KID) for Temporary Worker
- Employment Business Representation Offer for Temporary Worker
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