provide both expert and user reviews. Such websites may be broad ranging,
covering a variety of products and/or services; or they may be more
of being required to read them and accept them using a checkbox or similar,
as soon as they start using the website. Provision is also made in this
template for user accounts, required for the posting of user reviews. An
option is therefore included should you wish to make acceptance of the
Key information about the website operator is provided, including company
registration details, trading address, and details of any relevant
regulatory bodies or associations. It is important to note that for certain
trades and professions there may be additional information that you must
supply. Members of regulated professions should include professional
titles, links to professional rules and other important details. Such
details are not included in this template and those working in regulated
professions should seek professional advice.
IP rights including, but not limited to, copyright are protected by these
terms and conditions. IP protection provisions in this template also make
it clear that the content of your site is not designed for commercial use
but that users in a commercial environment are not prohibited from
accessing it. An optional phrase is included to clarify this. Users are
invited to contact the website operator if they wish to use any content
featured on the website in any way that is not already permitted under the
Users who submit reviews retain the ownership of the copyright (and any
other IP) in their reviews, subject to a licence granted to the website
operator allowing them to do everything necessary to operate and promote
the site. An optional provision also allows Users to quote each other’s’
reviews within the site.
A number of options are included in this document that allow you to choose
how much flexibility to give to your users when it comes to copying and
saving material from your site, as well as establishing deep-links to pages
within your site on other sites. More linking provisions included in the
template may also help to prohibit users from establishing links to your
site from sites publishing offensive or unlawful content.
Disclaimers and liability provisions in this document seek to protect
website operators to the maximum extent deemed reasonable. In particular,
and important for websites hosting reviews which by their very nature will
include quite subjective content, is a disclaimer noting that opinions,
views and values expressed in reviews shown on the site are those of their
respective authors and not necessarily of the website operator.
Further important clauses address internet security, data protection,
privacy and cookies (integrating separate policies into the terms and
conditions by reference), acceptable use of the website (including the
submission of reviews), and communications. All parts of this document are
designed to be compatible with consumer protection legislation including,
but not limited to, the Consumer Rights Act 2015.
This template is duplicated in the Website Terms & Conditions group.
Optional phrases / clauses are enclosed in square brackets. These should be
read carefully and selected so as to be compatible with one another. Unused
options should be removed from the document.
1. Definitions and Interpretation
2. Information About Us
3. Access to Our Site
5. Intellectual Property Rights
6. User Reviews
7. Acceptable Usage Policy
8. Links to Our Site
9. Links to Other Sites
11. Disclaimers and Legal Rights
12. Our Liability
13. Viruses, Malware and Security
14. Privacy and Cookies
15. Data Protection
16. [Communications from Us]
17. Changes to these Terms and Conditions
18. Contacting Us
19. Law and Jurisdiction
This template is in open format. Either enter the requisite details in the
highlighted fields or adjust the wording to suit your purposes.
Once you have purchased access to the appropriate document folder click on
the “Download Document” link below. You will be asked what you want to do
with the file. It is recommended that you save the document to a location
of your choice prior to viewing.