E-Commerce (Services - B2C) Website Terms of Use
These E-Commerce Sale of Services Website Terms of Use are designed for use by traders on e-commerce websites selling services to consumers. This document governs your users’ use of your website and is designed for use with a counterpart set of terms of sale, available here.
As with many website terms and conditions, these are designed for acceptance through use. In other words, visitors to your website are deemed to have accepted them as soon as they start using the site.
This document has been recently updated and now includes a clause prohibiting scraping and text and data mining, practices commonly used in the development and training of AI models. The clause is designed to ensure that such activities are a direct breach of the website’s terms of use. It is also recommended that technical measures be taken to further protect a website’s content from scraping and text and data mining.
Important information about the website operator is provided, including company registration details, trading address, and details of any relevant regulatory bodies or associations. For certain trades and professions there may be additional information that website operators are required by law to provide. If, for example, the operator is an investment company, it must identify itself as such. Members of regulated professions should include professional titles, links to professional rules and other important details. Such details are not included in this template and professional advice should be sought by those working in regulated professions.
IP rights including, but not limited to, copyright are protected by these terms and conditions. Optional provisions are included in the template to allow you to choose how many freedoms to give to your users with regard to saving and copying material from your site, as well as establishing deep-links to pages within your site on other sites. Further provisions concerning linking are also designed to help to prohibit users from establishing links to your site from sites publishing unsavoury or unlawful content.
Disclaimers and liability provisions in this document seek to protect website operators to the maximum extent deemed reasonable. It is important to ensure that such provisions are not made excessively tough – particularly when dealing with consumer users – lest they be considered unfair in the eyes of the law. Moreover, in this context, it is important to note that such provisions relate only to the use of the website itself, not to the sale of services.
Further key clauses address internet security, data protection, privacy and cookies (integrating separate policies into the terms and conditions by reference), acceptable use of the website, and opting in and out of marketing communications.
Optional phrases / clauses are enclosed in square brackets. These should be read carefully and selected so as to be compatible with one another. Unused options should be removed from the document.
These E-Commerce Sale of Services Website Terms of Use contain the following clauses:
1. Definitions and Interpretation
2. Information About Us
3. Access to Our Site
4. Accounts
5. Intellectual Property Rights
6. User Content
7. No Scraping, Text or Data Mining
8. Links to Our Site
9. Links to Other Sites
10. Disclaimers
11. Our Liability
12. Viruses, Malware and Security
13. Acceptable Usage Policy
14. Privacy and Cookies
15. Changes to these Terms and Conditions
16. Contacting Us
17. [Communications from Us]
18. Data Protection
19. Law and Jurisdiction
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