E-Commerce (Digital Content Subscription – B2B) Website Terms of Sale
This document has been updated for Brexit. References to data protection legislation have been updated with reference to the UK GDPR.
These -Commerce Sale of Digital Content Website Terms of Sale are designed
for use by online retailers on e-commerce websites providing digital
content to business customers. These terms are sufficiently broad to cover
a wide range of different types of digital content sold on a
subscription-access basis. Subscriptions may be made renewing or
non-renewing with only minor adjustments of this template.
This template applies to the sale of digital content, leaving the terms
governing the use of the website itself to a separate document.
previous TR.WEB.TC.08a and TR.WEB.TC.09a templates, formerly known as
‘Information Provider’ terms and conditions. Now referring to ‘digital
content’, these terms remain applicable to websites providing information
but can now also be applied to a broad range of other digital content.
These Terms of Sale guide customers through the order process, explaining
the formation of the contract between them and the seller, also setting out
details on digital content, pricing and availability, payment, provision of
digital content, and licensing.
Cancellation rights are addressed in detail. A range of cancellation rights
are provided, ranging from the normal, no-fault cancellation of recurring
subscriptions to cancellations arising from problems which will entitle the
customer to full or partial refunds. As these terms are designed for
business-to-business transactions, no “cooling off period” is included. If
such a cancellation right is desired, the business-to-consumer version of
this document may be used for reference.
The terms of this document have been left open where the length of
subscriptions is concerned – these should be defined on your website in an
appropriate place and confirmed in the customer’s order details.
Further key provisions deal with liability, customer complaints (with
reference to complaints handling policies and procedures, templates for
which are also available from Simply-Docs), contact information, and data
Optional phrases / clauses are enclosed in square brackets. These should be
read carefully and selected so as to be compatible with one another. Unused
options should be removed from the document.
This document is duplicated in the Website Terms & Conditions Group.
These Digital Content Website Terms of Sale contain the following clauses:
1. Definitions and Interpretation
2. Information About Us
3. Access to and Use of Our Site
4. Business Customers and Consumers
5. Subscriptions, Paid Content, Pricing and Availability
6. Orders – How Contracts are Formed
8. Provision of Paid Content
10. Ending Your Subscription
11. Ending the Contract Because of Something We Have Done (or Will Do)
12. Our Liability
13. Events Outside of Our Control (Force Majeure)
14. Communication and Contact Details
15. Complaints and Feedback
16. How We Use Your Personal Information (Data Protection)
17. Other Important Terms
18. Law and Jurisdiction
These website terms of sale are in open format. Either
enter the requisite details in the highlighted fields or adjust the wording
to suit your purposes.
Once you have purchased access to the appropriate document folder click on
the “Download Document” link below. You will be asked what you want to do
with the file. It is recommended that you save the document to a location
of your choice prior to viewing.