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Registered Office Address

These templates deal with a company’s registered office address. Following the Economic Crime & Corporate Transparency Act 2023 (ECCTA), a company must ensure that its registered office is at an appropriate address. This means an address where:

  • documents can be delivered by or on behalf of Companies House, and
  • they can reasonably be expected to come to the attention of someone acting on the company’s behalf.

This may be the company’s principal place of business, but many companies use their accountant’s or another professional’s address as their registered office.

Any notification to Companies House of a change of registered office must now include a statement confirming that the new address is appropriate. Companies House has power to amend a company’s registered office address and may take enforcement action if a company fails to put an appropriate address in place.

These templates focus on the shareholder resolutions, board minutes and letters that an SME private company will typically need when changing its registered office address or its “situation”, and when dealing with a residential address that has been used as the registered office. Related Companies House forms are also included in this section for convenience.

When To Use These Templates

Use these templates when you are:

  • Changing the company’s registered office address.
  • Moving the registered office from a residential address to a non-residential address.
  • Changing the “situation” of the registered office (for example, between England and Wales / Wales).
  • Notifying an individual whose residential address has been used as the registered office and putting a new address in place.
  • Confirming that a residential address can be removed from the public register.
  • Approving or updating the company’s registered email address for Companies House purposes.

📁 Templates In This Section

Board Approvals – Registered Office And Situation

Board Minutes - Change of Registered Office Address
Records the board’s decision to change the company’s registered office address and confirms that the new address is appropriate.

Board Minutes – Change of Registered Office from a Residential Address
For use where the registered office has been a residential address and the company is moving it to a different address, often linked to removal of the residential address from the Companies House register.

Board Minutes – Change to Situation of Company's Registered Office Address
Documents the board’s approval where the change of address also involves a change in the “situation” of the registered office, and the need for shareholder approval.

Board Minutes to Supply a Registered Email Address
Records the board’s approval of the registered email address that will be supplied to Companies House and confirms how it will be monitored.

Shareholder Approval – Change Of Situation

Shareholders’ Special Resolution – Change to Situation of Company's Registered Office Address
Used where a change of registered office address involves a change in the company’s “situation” and so requires shareholder approval by special resolution.

Residential Address – Notifications And Confirmations

Letter to relevant individual regarding Change of Registered Office from a Residential Address
For notifying the relevant individual (often a director or shareholder) that their residential address will no longer be used as the company’s registered office, and explaining the change.

Confirmation to remove a Residential Address from the Register
Secures written confirmation from the relevant individual that their residential address can be removed from the public register, supporting the company’s filings and internal records.

Companies House Forms

This section also includes the related Companies House forms used to notify changes to the registered office address, the situation of the registered office, residential addresses on the public register, SAIL arrangements and disputed registered office addresses. These forms are:

🔀 Document Toolkit: Typical sequence

Step 1 - Decide on the new address and situation
The board agrees the new registered office address and checks whether the change also affects the company’s “situation”.

Step 2 - Obtain shareholder approval if required
If the change affects the “situation” of the registered office, the board proposes and the shareholders pass the Shareholders’ Special Resolution – Change to Situation of Company's Registered Office Address.

Step 3 - Approve the change at board level

Step 4 - Deal with residential address issues (if relevant)

  • Send the Letter to relevant individual regarding Change of Registered Office from a Residential Address to the person whose home address has been used.
  • Obtain the signed Confirmation to remove a Residential Address from the Register to support the company’s request to Companies House.

Step 5 - Provide or update the registered email address
Use Board Minutes to Supply a Registered Email Address to approve the email address to be filed at Companies House and to record how it will be monitored.

Step 6 - File with Companies House
Complete and file the relevant Companies House forms (for example AD01 for a change of registered office and any accompanying forms listed in this section), including the required statement that the new address is an appropriate registered office address.

Step 7 - Keep records up to date
Keep signed minutes, resolutions and letters with the company’s statutory records and company books so there is a clear audit trail of the decisions and filings.

Registered Office Address is part of Corporate. Just £38.50 + VAT provides unlimited downloads from Corporate for 1 year.

Frequently Asked Questions

Can we use our accountant's office or a director's home as our registered office? +
Yes to both, provided the address is appropriate: documents delivered there must be capable of coming to the attention of someone acting for the company, and delivery must be capable of being acknowledged. Many companies use their accountant's or another professional's address. A PO box on its own is no longer acceptable. The address must also stay in the jurisdiction of incorporation, England and Wales for most companies.
What makes a registered office address appropriate under the new rules? +
Two things, both continuous duties since 4 March 2024. A document delivered to the address must be expected to come to the attention of a person acting on the company's behalf, and delivery must be capable of being recorded by acknowledgement. An address failing either limb, a PO box or an abandoned unit for example, puts the company in breach and exposes it to Companies House enforcement. When you notify a change you also confirm the new address is appropriate.
How do we move our registered office and when does it take effect? +
Board approval, then file the change of address with Companies House, form AD01 or online, including the statement that the new address is appropriate. The change takes effect when Companies House registers it, not when the board decides, so keep using the old address until the register updates. The new address must stay within your jurisdiction of incorporation. This sub-folder provides the board minutes and supporting documents.
What is the registered email address requirement and is it public? +
Since 4 March 2024 every company must give Companies House a registered email address and keep it appropriate, meaning messages sent there would come to the attention of someone acting for the company. It is not published on the public register; Companies House uses it to communicate with the company. New companies supply it at incorporation and existing companies via their confirmation statement. Failing to maintain one is an offence.
Companies House says our registered office is not appropriate. What can it actually do? +
It can change your registered office itself, moving it to a default address it controls, and require you to provide an appropriate address with evidence. A company that stays at a default address risks further enforcement up to strike off the register. If this happens act quickly: appoint a proper address, file the change with the appropriateness statement and respond to Companies House. The templates here support the board approvals and the change.

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