E-Commerce (Goods – B2B) Website Terms of Sale
These E-Commerce Sale of Goods Website Terms of Sale are designed for use by online retailers on e-commerce websites providing goods to business customers. These terms are sufficiently broad to cover virtually any kind of goods sold on a single-transaction basis.
Using user-friendly language, these e-commerce terms of sale guide customers through the order process, explaining the formation of the contract between them and the trader, also setting out details on goods, pricing and availability (with particular regard for the accuracy of, and changes to such information), payment, delivery, risk and ownership.
As this is a document designed for business-to-business transactions, no “cooling off period” is provided (although one can be added if desired, on a contractual basis rather than a statutory one, by using our business-to-consumer terms for reference). Customers are optionally given limited cancellation rights where delivery problems occur, as well as more comprehensive rights with respect to faulty, damaged or incorrect goods. Liability is also limited to a commercially fair degree.
Further key provisions deal with events beyond the retailer’s control, customer complaints (with reference to complaints handling policies and procedures, templates for which are also available from Simply-Docs), contact information, and data protection.
Optional phrases / clauses are enclosed in square brackets. These should be read carefully and selected so as to be compatible with one another. Unused options should be removed from the document.
This document is duplicated in the Website Terms & Conditions group.
These E-Commerce Sale of Goods Website Terms of Sale contain the following clauses:
1. Definitions and Interpretation
2. Information About Us
3. Access to Our Site
4. Business Customers and Consumers
5. International Customers
6. Goods, Pricing and Availability
7. Orders – How Contracts Are Formed
9. Delivery, Risk and Ownership
10. Faulty, Damaged or Incorrect Goods
11. Our Liability
12. Events Outside of Our Control (Force Majeure)
13. Communication and Contact Details
14. Complaints and Feedback
15. How We Use Your Personal Information (Data Protection)
16. Other Important Terms
17. Law and Jurisdiction
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