What is a Zero Hours Contract?

Zero Hours Contract


If you find yourself asking 'what is a zero hours contract?' look no further, we've put together a clear explanation to help you understand, which you can take a look at here.

Unhelpfully, the terms ‘casual workers’ and ‘zero hour workers’ are often used interchangeably and there is no definitive definition of what constitutes a zero hours contract. It is important, therefore, that employers use the correct contract to meet their requirements.

This Zero Hours Contract template is designed to create an ‘on call’ arrangement between Employer and Employee. For these purposes, then, zero hours contracts are used to cope with varying staff requirements, where the Employer is under no obligation to offer an Employee work but, when it does, the Employee is required to accept the offer.

Using this contract will allow Employers to retain a pool of workers to fill temporary positions as they arise. These individuals are workers, and not self-employed, because there is a global contract covering the periods when they are not working. If both parties are under an obligation to each other, so creating a mutuality of obligation, the worker may also be an employee with all the associated employment protection rights that entails.

For situations where the Employer has no obligation to offer work and the Employee is not required to accept the offer of work, see the Casual Work Contract.

This employment contract has a General Data Protection Regulation (GDPR)-compliant data processing clause. After 25 May 2018, employers must use this clause, as employers will not be able to rely on the existing generic consent clauses.

The Pensions Act 2014 introduced a new state pension for people reaching state pension age on or after 6 April 2016, replacing the previous basic state pension and additional state pension and ending contracting out for defined-benefit schemes.

This contract is regularly reviewed to ensure it reflects the current position on zero hour contracts.

This Zero Hours Contract includes the following clauses:

  1. General
  2. Duties and Job Title
  3. Date of Commencement / Date of Continuous Employment
  4. Your Availability for Work
  5. Availability of Work from the Company
  6. Hours of Work
  7. Place of Work
  8. Pay
  9. Holiday
  10. Sickness
  11. Maternity and Paternity Rights
  12. Pensions
  13. Non-Compulsory Retirement
  14. Confidentiality
  15. Collective Agreements
  16. Grievance Procedures
  17. Disciplinary Procedures
  18. Staff Handbook and Employment Policies
  19. Termination
  20. Data Protection
  21. Changes to Terms and Conditions of Employment
  22. Severability
  23. Governing Law and Jurisdiction

This document is in open format. Either enter the requisite details in the highlighted fields or adjust the wording to suit your purposes.

Clauses with optional and alternative phrases appear in blue font. The way in which this document is designed ensures that it will make sense with or without the optional clauses. Tailor this contract by removing all phrases and clauses which are not relevant to your business. Once you have finished, please remember to highlight the whole document and switch the font colour to black. 

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