Employee Grievance Management Templates
These Employee Grievance Management Templates are designed to help employers and HR teams manage employee grievances in a fair, consistent, and well-structured way. This portfolio/sequence of documents brings together the key templates needed to handle grievances from start to finish, including guidance, procedures, letters, meeting documents, and appeal paperwork. It is intended to support employers through the practical stages of the grievance process, from acknowledging a complaint and investigating it to holding meetings, confirming outcomes, and dealing with any appeal.
A grievance is a concern, complaint, or problem raised by an employee in relation to their work, working conditions, or treatment at work. Although grievance procedures are not generally prescribed by statute, employers should still follow a proper process and have regard to the ACAS Code of Practice.
Legal Compliance
These templates have been drafted and maintained up-to-date by experienced employment solicitors and HR professionals, and have been/are applied successfully and consistently by thousands of employers and HR consultants.
This selection of grievance related templates is sub-divided in the following four sections to facilitate navigation and ease of application:
- Grievance Procedures, Guidance and Legal Framework
These templates explain how employers should handle grievances fairly, consistently and in line with recognised practice, helps set up the legal framework for managing workplace grievances.
- Raising, Receiving and Assessing a Grievance
This selection of templates provides for the first stage of the process: the employee raises a grievance, the employer acknowledges it, and the employer decides whether it should be handled formally, informally or alongside an existing grievance.
- Investigation and Formal Grievance Meeting
These templates cover the operational stage of the grievance: investigating the complaint, arranging the meeting, dealing with attendance problems, keeping records and communicating the outcome.
- Grievance Appeals
This final section of documents should be used after the initial grievance decision, where the employee challenges the outcome. Appeal is a distinct stage after the grievance decision and even very small employers should provide at least one level of appeal.
A Practical Grievance Process for Employers
The documents in this collection are designed to help employers follow a fair internal process, keep an appropriate written record, and communicate properly with the employee at each stage.
They also cover related situations that often arise in practice, such as rearranged meetings, non-attendance, overlapping issues, and appeals against grievance decisions.
Taken together, these documents provide a solid framework for dealing with employee grievances in a way that is organised, fair, and easier to administer.
- Grievance Procedures, Guidance and Legal Framework Templates
- Raising, Receiving and Assessing Grievance
- Investigation and Formal Grievance Meeting
- Grievance Appeals Letter Templates
Employee Grievance Management Templates is part of Employment. Just £38.50 + VAT provides unlimited downloads from Employment for 1 year.