Raising, Receiving and Assessing Grievance

This selection of Raising, Receiving and Assessing Grievance templates provides for the first stage of the employee grievance process, These documents help employees raise a formal grievance and help employers acknowledge, and communicate assess and manage the grievance before moving to investigation or a formal grievance meeting.

Grievance Procedure Legal Compliance

These templates have been drafted and maintained up-to-date by experienced employment solicitors and HR professionals, and have been/are applied successfully and consistently by thousands of employers and HR consultants.

The grievance letter templates are designed to support a fair, consistent and well-documented grievance process. They help employers record workplace complaints clearly, decide whether the issue should be handled formally or informally, keep employees informed, protect procedural fairness, and prepare for the next stage of the grievance procedure where investigation or a grievance meeting may be required.

Prior to applying these documents employers should ensure that they are fully prepared to deal with employee grievances within a legal framework by downloading the Grievance Procedures & Guidance templates.

The templates include the following:

Employee Grievance Letter

This Employee Grievance Letter template is for employees who want to raise a formal workplace grievance with their employer. It can be used where an informal discussion has not resolved the issue and the employee wishes the matter to be dealt with under the employer’s formal grievance procedure.

Receipt of Ex-employee Grievance Letter

This Receipt of Ex-employee Grievance Letter template enables an employer to acknowledge receipt of an ex-employee’s grievance letter or email. It can be used to confirm that the employer has received the complaint and to set out the employer’s initial response.

Grievance to be Dealt With Informally Explanation Letter

This Grievance Explanation Letter is for employers who have received an employee grievance but consider that the matter is not appropriate for the formal grievance procedure. It helps the employer explain that the formal grievance process is intended for genuine concerns and complaints of substance, while still recognising the employee’s concerns and suggesting that the issue is handled informally instead.

Informal Discussion Letter

This Informal Discussion Letter template is used after an informal meeting about an employee grievance or workplace concern. It enables the employer to confirm the issues discussed, record the points covered and set out any agreed actions or timetable for resolving the matter.

Formal Grievance Letter to Employee

This Formal Grievance Letter template is for employers who need to inform an employee that another employee has raised a formal grievance containing allegations against them. It explains the nature of the grievance, confirms that the matter will be investigated impartially under the company’s grievance policy and makes clear that no decision has been made before the investigation is complete.

New Grievance Part of Existing Grievance

This New Grievance Part of Existing Grievance template letter is for employers dealing with an employee who raises new grievance issues while an existing grievance process is already underway. It allows the employer to acknowledge the new grievance, confirm that the new matter will be investigated and explain that it will be added to the existing grievance process.

Collectively, these documents cover common early-stage grievance scenarios communicating and recording the procedure prior to dealing with as required follow-on stages within the grievance process - Investigation and Formal Grievance Meeting and Grievance Appeals.

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