Standard Service Terms of Business (B2C)

These Standard Service Terms and Conditions are designed for business-to-consumer transactions where a service provider supplies services to individual customers.

The terms are written in a consumer-friendly way and are intended to be understandable to an average consumer without specialist business or legal knowledge.

Use these terms for a wide range of services

These terms are suitable for many everyday service contracts and can be used across a broad range of services.

They are drafted for use by the service provider.

Consumer rights and fair dealing

Service providers should be aware of their legal obligations and the rights of their customers.

These terms have been written with those requirements in mind and are designed to be fair and easy for consumers to understand.

What the terms cover

• Definitions and interpretation
• Information about the service provider
• Contract formation and orders
• Price and payment
• Providing the services
• Problems with the services and customers’ legal rights
• Liability and force majeure
• Cancellation
• Communication, complaints and feedback
• Personal information and data protection
• Other important terms, governing law and jurisdiction
• Alternative dispute resolution (where included)

Standard Service Terms of Business (B2C) is part of Business . Just £38.50 + VAT provides unlimited downloads from Business for 1 year.