Commonly used in the IT field, but equally applicable in other areas of business (particularly were large-scale or complex services are involved), Service Level Agreements not only clearly set out the services to be provided under a contract but also detail negotiable and enforceable performance requirements. The parties to a Service Level Agreement will benefit from the enhanced clarity, efficiency and accountability inherent in such a contract over and above standard service agreements.
In addition, the Service Level Agreements provided in this subfolder allow for considerable flexibility and negotiation by way of regular agreement reviews. Service agreements and terms and conditions of service suited to smaller-scale services are also available in the Terms and Conditions and Services & Service Agreements groups.
These Service Level Agreements are part of the Business Documents Folder. Just £35.00 + VAT will provide you with 1 year's unlimited access to download all/any documents from the Business Folder.