Standard Service Terms of Business (B2B)

When you provide services to other businesses, particularly on a one-off or short-term basis, standard terms and conditions (also known as terms of business or terms of service) can help set a clear contractual framework without needing a bespoke agreement for each client.

They can be used to explain how the services will be delivered, what you and the client are each responsible for, and how the transaction will operate in practice.

Use these terms for B2B services supplied on a one-off or short-term basis

These Standard Service Terms of Business are designed for use by service providers supplying services to business clients.

They are suitable for a broad range of services, but are best suited to services provided on a one-off or short-term basis.

Alternatives for consumer clients

An alternative version is available for use with consumer clients (a business-to-consumer document).

How the contract is formed and what sits alongside these terms

These terms of business form the basis of the contract, which is formed on the service provider’s acceptance of the client’s order for services.

Important details referred to throughout the terms should be set out in the order and/or in a written specification. The references to these documents are intended to act as prompts when preparing your own supporting documentation.

Key points covered in the terms

The terms set out the parameters for delivering the services, the obligations of both parties, and how payment is to be made.

They also address matters including insurance, liability, intellectual property, and data protection. This document has been recently updated with an improved liability clause that has been restructured to make it easier to understand and interpret.

• Two alternative payment structures (a one-off inclusive fee or a time and materials basis)
• Optional data processing provisions where the service provider processes personal data on the client’s behalf
• Optional provisions affecting the balance of obligations (including responsibility for licences and consents)

What the terms include

• Definitions and interpretation
• Basis of contract
• Provision of the services and the service provider’s obligations
• Client’s obligations
• Fees, payment, and records
• Intellectual property rights
• Confidentiality
• Law and policies
• Data protection
• Data processing
• Insurance
• Liability
• Force majeure
• Termination and effects of termination
• Boilerplate provisions (including notices, entire agreement, and law and jurisdiction)

Standard Service Terms of Business (B2B) is part of Business . Just £38.50 + VAT provides unlimited downloads from Business for 1 year.