This document has been updated for Brexit. References to data protection legislation have been updated with reference to the UK GDPR.
When providing services in the course of business, the value of having
service terms of business (also known as terms and conditions or terms of
service) in place cannot be understated. A set of service terms of business
ensures that potential clients will know how your services will be
delivered to them, what is expected of them, what their obligations are,
what their rights are, and how the transaction is to proceed.
These Standard Service Terms of Business are designed for use by service
providers offering their services to business clients (a
“business-to-business” agreement). An alternative version is available for
use with consumer clients (a “business-to-consumer” document). This
document is suitable for use with a broad range of services.
Detailed provisions in this template set out the parameters within which
the services are to be provided, the obligations of both the service
provider and the client, and how and when payment is to be made. Further
key terms cover aspects such as insurance, liability, and guarantees. This
document mirrors exactly the provisions of the Standard Service Agreement,
also available from Simply-Docs. The terms in this document are written
with reference to the agreement, promoting further clarity as to which
document is legally binding.
Over and above the business-to-consumer version, this template also
contains provisions for financial record keeping, confidentiality,
non-solicitation, and a more onerous liability and indemnity clause.
Optional phrases / clauses are enclosed in square brackets. These should be
read carefully and selected so as to be compatible with one another. Unused
options should be removed from the document.
This Services Terms of Business template contains the following clauses:
1. Definitions and Interpretation
2. Provision of the Services
3. Client’s Obligations
4. Fees and Payment
5. Liability, Indemnity and Insurance
8. Force Majeure
9. Term and Termination
10. Effects of Termination
11. [Data Protection]
12. [Data Processing]
13. No Waiver
14. Further Assurance
17. Assignment and Sub-Contracting
19. Relationship of the Parties
21. Third Party Rights
23. Entire Agreement
26. Dispute Resolution
27. Law and Jurisdiction
Schedule 1: [Data Processing]
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highlighted fields or adjust the wording to suit your purposes.
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