Guidance Notes: Recovery of Rent Arrears from Residential Tenants

These Guidance Notes: Recovery of Rent Arrears from Residential Tenants outline the steps a landlord can take when a tenant is in arrears of rent. 

Why Do Landlords Need This Guidance 

These Guidance Notes are designed to assist residential landlords whose tenants are in arrears of rent. The Guidance helps explains the steps landlords should take, in the correct order, to recover unpaid rent while remaining compliant with legal requirements. 

Rent arrears can escalate quickly if not addressed properly. Landlords who fail to follow the correct process risk:

• Delays in recovering rent
• Weak evidence if the matter reaches court 
• Potential penalties for failing to follow required pre-action protocol steps

This Guidance helps landlords:

• Take early and structured action 
• Keep a clear written record of correspondence
• Demonstrate compliance with pre-action protocols
• Reduce the risk of disputes

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