Hardware and Software Supply Terms and Conditions (B2B)
These Hardware and Software Terms and Conditions are designed for business-to-business (B2B) use where both parties are acting in the course of business. They are not suitable for business-to-consumer transactions due to the restrictive nature of certain clauses.
If you wish to use this document in a scenario that involves personal data, standard clauses for data protection and data processing are available in our UK GDPR & Data Protection Group.
Use these terms to supply hardware and software with related services
These terms govern the supply of computer hardware and software together with related services, which may include installation, on-site testing or support.
They are particularly suited to businesses providing network design services and similar organisations that supply a combination of hardware, software and services under a single set of terms.
If your contract is primarily for goods (without a meaningful services element), see Sale of Goods Terms and Conditions (B2B). If you are supplying goods for overseas delivery, see Terms and Conditions of Export.
Supplier-focused protections across the key commercial risks
The provisions in this document regulate the relationship between supplier and customer, covering important commercial points such as warranties, delivery and acceptance, returns, charges and payment, and performance.
The supplier’s position is protected through measures designed to ensure it is not left at a disadvantage by the customer.
UK-only scope
This template is suitable only where both contracting parties are based in the UK and any products are to be delivered in the UK. For any other case, you should take professional legal advice as to terms suitable for the circumstances.
What the terms cover
- Orders, price lists/quotations, and product specifications
- Hardware and software products, delivery/acceptance, warranty and returns
- Title and risk, charges and payment, customer obligations and performance
- Delegation, proprietary rights, liability and order cancellation
- Termination and consequences of termination
- Intellectual property, confidentiality and health and safety
- Notices, arbitration, variation and set-off
- Force majeure, non-solicitation and governing law/jurisdiction
If you are buying hardware/software rather than supplying it, see Terms and Conditions of Purchase.
Hardware and Software Supply Terms and Conditions (B2B) is part of Business . Just £38.50 + VAT provides unlimited downloads from Business for 1 year.