Pet Request Acknowledgement Letter to Tenant

This Pet Request Acknowledgement Letter is for use by landlords to acknowledge a tenant’s request to keep a pet and outlines the landlord’s legal duty to respond within 28 days. 

Why Landlords Need This Template

Under the Renters’ Rights Act, landlords must respond to all pet requests within 28 days and must reasonably consider whether a pet can be allowed. Failure to reply in time may allow a tenant to apply to the court for consent, so responding formally and promptly is essential to avoid disputes and penalties. 

What the Template Helps You Do

This template helps landlords:

• Confirm receipt of the tenant’s request 
• Request important details by enclosing the Information Form
• Explain the legal duty to respond within the required timeframe
• Set clear expectations by confirming that no pet may be brought into the property until written permission is granted.
• Highlight when a request may be reasonably refused (e.g. unsuitable property, restrictions in a superior lease etc.)

Landlord Duty to Reasonably Consider a Request

As a landlord, it is important to consider such requests fairly, reasonably, and within an appropriate timeframe. Factors to take into account include the type and size of pet, the suitability of the property and potential impacts on neighbours, 

If the property is subject to a superior lease, such as in the case of leasehold properties, the landlord must obtain the freeholder’s consent before granting approval. It is essential to review any restrictions outlined in the head lease to ensure compliance with any pet-related clauses. 

Why This Template is Useful

Using a structured acknowledgement letter ensures you:

• Stay compliant with the new legal obligations
• Avoid unnecessary court applications by tenants
• Maintain a positive and transparent relationship with your tenant
• Keep clear written records for future reference. 

Once you have purchased access to the appropriate document folder click on the “Download Document” button below. You will be asked what you want to do with the file. It is recommended that you save the document to a location of your choice prior to viewing.

Pet Request Acknowledgement Letter to Tenant is part of Property. Just £38.50 + VAT provides unlimited downloads from Property for 1 year.