Residential Tenancy Deposit Protection, Prescribed Information and Compliance Documents for Landlords and Letting Agents in Wales

Under The Renting Homes (Fees etc.) (Holding Deposit) (Specified Information) (Wales) Regulations 2019, letting agents in Wales are required to provide certain information and documentation to prospective contract-holders prior to collecting a holding deposit to secure an occupation contract.  

Failure to comply with these requirements may affect a landlord’s ability to serve valid notices and may expose them to financial penalties.

About These Documents

This section provides practical templates and compliance guidance for landlords and letting agents operating in Wales in relation to tenancy deposit protection and management.

These templates help landlords and letting agents in Wales to:

• Document any holding deposits legally, and provide information to prospective contract holders about the same
• Formally record and receipt any deposits paid
• Ensure deposits are correctly protected within required time limits
• Provide accurate Prescribed Information to contract-holders
• Reduce risk of legal disputes and enforcement action
• Manage deposit deductions fairly and lawfully; and
• Support dispute resolution through authorised deposit schemes

The documents are written in clear, plain English. Where legal terminology is required, explanatory guidance is included for clarity and usability.

All templates are provided in Word format and can be customised for individual property management needs.

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