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Residential Tenancy Deposit Protection, Prescribed Information and Compliance Documents for Landlords and Letting Agents in Wales

Under The Renting Homes (Fees etc.) (Holding Deposit) (Specified Information) (Wales) Regulations 2019, letting agents in Wales are required to provide certain information and documentation to prospective contract-holders prior to collecting a holding deposit to secure an occupation contract.  Failure to provide this information means that the landlord cannot rely upon certain exceptions to retain a holding deposit (for example, where the contract-holder fails to take all reasonable steps to enter into the occupation contract and where the contract-holder notifies the landlord that they do not wish to enter into the occupation contract) and the holding deposit must be repaid.

Failure to comply with these requirements may affect a landlord’s ability to serve valid notices and may expose them to financial penalties.

About These Documents

This section provides practical templates and compliance guidance for landlords and letting agents operating in Wales in relation to tenancy deposit protection and management.

The documents are:

  • written in clear, plain English
  • suitable for private landlords and letting agents in Wales
  • provided in editable Word format
  • designed for day-to-day tenancy management use
  • adaptable for individual occupation contract arrangements

Where legal terminology is required, explanatory guidance is included for clarity and usability.

Purpose of These Documents

These templates help landlords and letting agents in Wales to:

  • comply with tenancy deposit protection legislation
  • ensure deposits are correctly protected within required time limits
  • provide accurate Prescribed Information to contract-holders
  • reduce risk of legal disputes and enforcement action
  • manage deposit deductions fairly and lawfully
  • support dispute resolution through authorised deposit schemes

All templates are provided in Word format and can be customised for individual property management needs.

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Residential Tenancy Deposit Protection, Prescribed Information and Compliance Documents for Landlords and Letting Agents in Wales is part of Property. Just £38.50 + VAT provides unlimited downloads from Property for 1 year.

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