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Guidance on Deposits and Deposit Schemes (Wales)

PROP.DPS.01

The Renting Homes (Wales) Act 2016 introduced a new legal framework for residential lettings in Wales on 1 December 2022. A landlord who receives a security deposit in connection with an occupation contract must deal with it through an authorised deposit scheme and comply with the scheme's initial requirements and the Welsh required-information rules within 30 days beginning with payment. Non-compliance can lead to a county-court award and restrict specified no-fault possession notices. Those security-deposit remedies are distinct from the separate enforcement regime for prohibited payments and unlawfully retained holding deposits.

What Does This Guidance Cover

This Guidance provides an overview of the legal requirements relating to deposits paid under standard occupation contracts in Wales, including:

  • When a deposit must be protected
  • Approved deposit protection schemes in Wales
  • Prescribed information requirements 
  • Time limits for compliance 
  • The return of deposits and consequences for non-compliance

Deposit Protection and Dispute Resolution 

The Renting Homes (Wales) Act 2016 contains provisions designed to safeguard deposits paid by contract-holders, or a third-party acting on their behalf.  Understanding how deposit protection schemes operate is essential for landlords seeking to protect their interests whilst ensuring compliance with Welsh housing legislation. 

The guidance also explains the separate rules governing holding deposits in Wales.

Why Is This Guidance Important

Failure to comply with the security-deposit rules can have significant consequences. Depending on the statutory grounds and whether the occupation contract is continuing, these may include:

  • a county-court award of between one and three times the deposit;
  • an order dealing with repayment or payment into a custodial scheme;
  • restrictions on specified no-fault possession notices; and
  • return or deduction disputes under the scheme or in court.

Holding deposits are governed separately by the Renting Homes (Fees, Discrimination etc.) (Wales) Act 2019.

The Guidance is designed to help landlords and letting agents understand their responsibilities and reduce the risk of disputes and enforcement action. 

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Guidance on Deposits and Deposit Schemes (Wales) is part of Property. Just £38.50 + VAT provides unlimited downloads from Property for 1 year.

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