Cybersecurity Response Policies

These professionally drafted, up-to-date policies are designed to help businesses prepare for, respond to, and recover from cyber and information security incidents. Together, they provide a comprehensive framework for managing digital risk, supporting legal compliance, and maintaining operational resilience.

While not a statutory requirement, adopting clear, structured cyber and IT policies is best practice. They help demonstrate accountability under the UK GDPR, strengthen incident management procedures, and show regulators, partners, and customers that your organisation takes cybersecurity seriously.

What Does the Cyber & IT Policy Suite Include?

The Cyber & IT Policy Suite contains five detailed response policies, each focusing on a specific aspect of incident management. Together, they form a complete incident response and governance system.

The Cyberattack Response Policy is focused on direct cyberattacks such as hacking, data theft, or unauthorised system access, this policy sets out clear procedures for identifying threats, containing breaches, restoring systems, and meeting regulatory reporting obligations.

The Incident Response Policy is a core document which establishes the overarching framework for detecting, reporting, and managing all information security and data protection incidents. It defines escalation routes, roles, and responsibilities, ensuring consistent coordination between technical, legal, and compliance teams.

The Malware Response Policy addresses malicious software incidents, including viruses, worms, Trojans, and spyware. It provides detailed steps for isolating infected systems, eradicating malware, restoring services, and preventing recurrence.

The Ransomware Response Policy targets ransomware attacks which carry unique legal and operational risks. This policy covers decision-making around ransom demands, sanctions and AML checks, reporting to regulators and law enforcement, and secure data recovery procedures.

The Phishing Response Policy is designed to combat social engineering, credential theft, and business email compromise, this policy defines practical detection, reporting, and user awareness procedures for responding to phishing incidents.

Each document includes classification tables, detailed response procedures, and a record retention schedule to ensure consistency, accountability, and evidence preservation across all incidents.

What are the Key Distinctions Between These Policies?

• Cyberattack Response Policy: focuses on managing targeted technical intrusions or system breaches.
• Incident Response Policy: the central governance document providing the overall management framework and escalation process.
• Malware Response Policy: guides the response to malicious code infections across devices and networks.
• Ransomware Response Policy: introduces specific controls for extortion-based cyberattacks and associated legal obligations.
• Phishing Response Policy: supports early detection, user training, and mitigation of deceptive email or web-based attacks.

Used together, these templates create a layered and consistent approach to cybersecurity and incident response – suitable for SMEs through to larger organisations managing complex data environments.

Please click on the links below to view and read the full descriptions of each of these policies:

• Cyberattack Response Policy
• Incident Response Policy
• Malware Response Policy
• Ransomware Response Policy
• Phishing Response Policy

Cybersecurity Response Policies is part of Business . Just £38.50 + VAT provides unlimited downloads from Business for 1 year.