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IT Disaster Recovery

Almost all organisations are heavily dependent on their IT facilities in order to maintain continuity of the operation of their business. Indeed, unless they take adequate steps to address potential loss of use of key IT facilities, they may be at serious risk of business failure when struck by a disaster which either disrupts operation of key hardware or software systems for more than a very short time or causes important data to be lost or damaged.

To reduce the risk that their business might be unable to maintain continuity in the event of such a disaster, organisations establish fall back arrangements to enable quick recovery from the disaster. Some businesses are content to provide those arrangements for themselves, but many outsource those arrangements to organisations providing suitable facilities to customers on a commercial basis.

We have therefore included in this subfolder a number of forms of Agreement for use by such providers of IT services. These forms cover the temporary supply of hardware and/or software, office accommodation, and other IT disaster recovery services.

It is recommended that business and other organisations adopt a business continuity policy and plan (with related procedures) covering not only disasters affecting their IT (including data loss or damage) but also all other key aspects of their operations, for example, loss of use of premises, outbreak of illness affecting personnel, power failure, severe weather, theft or vandalism. We have relevant templates in the Business Continuity subfolder in the Business Compliance group for this purpose, and they can be used in conjunction with any of the IT disaster recovery documents in this subfolder.

IT Disaster Recovery is part of Business . Just £38.50 + VAT provides unlimited downloads from Business for 1 year.

Frequently Asked Questions

What is IT disaster recovery and why do I need arrangements for it? +
IT disaster recovery is the fallback arrangements that let you restore key IT quickly after a disaster, such as hardware or software failure or loss or damage to data. Because most businesses depend heavily on their IT, a disruption of more than a short time can threaten the whole business. Recovery arrangements reduce that risk. These agreements are for providers who supply disaster recovery facilities to customers on a commercial basis.
Should I handle disaster recovery myself or outsource it? +
Either can work. Some businesses provide their own fallback arrangements; many outsource to specialist providers who offer suitable facilities commercially. Outsourcing gives you access to standby hardware, software, accommodation and expertise you may not keep in-house, under a clear agreement. The templates here are written for those providers. Choose based on how critical your IT is, how quickly you must recover and whether you can realistically self-provide.
Is a disaster recovery agreement the same as a business continuity plan? +
No. Disaster recovery here focuses on restoring IT: hardware, software and data. A business continuity plan is broader, covering all key parts of your operation, including loss of premises, staff illness, power failure, severe weather, theft or vandalism. They work together: disaster recovery handles the IT element within a wider continuity plan. Simply-Docs has business continuity templates in the Business Compliance group to use alongside these IT disaster recovery documents.
What do these disaster recovery agreements cover? +
They are for providers of IT disaster recovery services and cover the temporary supply of hardware or software, office accommodation and other recovery services a customer needs while their own systems are down. The detail of what is provided, response times and charges sits in the agreement so both sides know what recovery support is committed. Use them to document a commercial disaster recovery arrangement rather than relying on an informal understanding.

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