Website Terms of Use - E-Commerce Sale of Services (B2C)

These E-Commerce Sale of Services Website Terms of Use are designed for traders selling services to consumers through an e-commerce website. They govern users’ use of the website itself and should be used alongside the Website Terms of Sale - Sale of Services (B2C).

As with many website terms, they are designed for acceptance through use, so visitors are deemed to accept them as soon as they start using the site.

Includes anti-scraping and content protection provisions

This version includes a clause prohibiting scraping and text and data mining, including practices commonly used in the development and training of AI models. The clause is intended to make such activities a direct breach of the website terms of use.

The template also protects intellectual property rights and includes optional provisions on:

• saving and copying material from the site;
• deep-linking to pages within the site;
• restricting links from sites publishing unlawful or unsavoury content.

Includes website operator information

The terms include important information about the website operator, such as company registration details, trading address, and details of any relevant regulatory bodies or associations.

For certain trades and professions, additional information may be required by law. For example, investment businesses must identify themselves as such, and members of regulated professions may need to include professional titles, links to professional rules, and other relevant details.

Those regulated-profession details are not included in this template, and professional advice should be sought where relevant.

Covers key website protections

Disclaimers and liability provisions are designed to protect the website operator to the maximum extent considered reasonable, but should not be made excessively tough, particularly where consumer users are concerned.

It is also important to note that these provisions relate only to use of the website itself, not to the sale of services.

Further clauses address internet security, acceptable use, privacy and cookies, data protection, and opting in and out of marketing communications.

For help with consumer rights and compliance issues affecting online sales, see the E-commerce Distance Selling Guidance Notes.

Website Terms of Use - E-Commerce Sale of Services (B2C) is part of Business . Just £38.50 + VAT provides unlimited downloads from Business for 1 year.