Single A4 Page Quotation Terms and Conditions – Services (B2C)
Certainty and clarity are important ingredients in any commercial
transaction, and those relating to the provision of services are no
exception. A transaction will be a great deal more straightforward if
nothing is left to the imagination on matters such as price, payment,
provision of services, and the general rights and obligations of the
This document is compliant with the GDPR (General Data Protection
Regulation). The Data Protection clause in it refers to a Privacy Notice
available on request, and you might wish to use our standard Privacy Notice
for this purpose: you can find it by clicking
It is often the case that the only documentation in a transaction will be a
quotation letter. As such, these Single A4 Page Quotation Terms and
Conditions for Services have been designed for printing on the front and
reverse of a single A4 sheet so that they can then be enclosed with a
quotation letter sent to the customer. Although reduced in size, the terms
and conditions still address all key aspects of a provision of services
transaction in detail.
This template has been designed exclusively for use in business to consumer
transactions. A business to business version of small form terms and
conditions for services is also available in this subfolder.
This document has been updated to take full account of both the Consumer
Rights Act 2015 which came into force on the 1st October 2015 and the
Consumer Contracts (Information, Cancellation and Additional Charges)
Regulations 2013 which came into force on the 13th June 2014.
These terms should be used only where your customer is a “consumer” as
defined in the Consumer Rights Act 2015 (i.e. an individual who receives
services for his/her personal use and for purposes wholly or mainly outside
the purposes of any business of that individual or another).
The document is suitable for use where you provide a consumer with services
whether the contract is an “on premises”, “off premises” or “distance”
contract as defined in the Consumer Contracts (Information, Cancellation
and Additional Charges) Regulations 2013.
The Regulations require you to supply certain information to customers who
are consumers before they accept the quotation and thereby become legally
bound under a contract with you. The template refers to that requirement.
Where the contract is an “off premises” or “distance” contract (but not an
“on premises” contract), the Regulations also confer on the customer
certain rights to cancel the contract (a 14 day cooling-off period), and we
have set these out in the document.
Optional phrases / clauses are enclosed in square brackets. These should be
read carefully and selected so as to be compatible with one another. Unused
options should be removed from the document.
This template has been designed so that the terms and conditions can be
printed on the front and reverse of one sheet of A4 paper. If you
experience problems printing this document you may need to adjust the
margins of the document and / or your printer settings.
These Single A4 Page Quotation Terms and Conditions for Services contains
the following clauses:
5. Your Obligations
6. Fees [and Deposit]
7. Quotation, Contract and Variation
11. Intellectual Property
12. Liability and Consumer Rights
13. Data Protection
14. Force Majeure
16. No Waiver
19. Law and Jurisdiction
This document is in open format. Either enter the requisite details in the
highlighted fields or adjust the wording to suit your purposes.
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