Website Terms of Sale - Online Staff Training Services (B2B)
These Website Terms of Sale – Online Staff Training Services (B2B) are designed for businesses supplying online staff training, teaching, instruction, mentoring, or coaching to business clients or their staff through video streaming services.
They are broad enough to cover training in any subject that the provider is able to offer to a business or other non-consumer organisation. The template can be used for one-off sessions, multiple sessions, or a package of live and/or recorded training content delivered online as intangible content.
The terms are intended to be used alongside a separate document governing use of the website itself. They are suitable only for online sessions and related digital materials, not for the supply of tangible items such as books, CDs, or DVDs.
Covers both training delivery and training planning
This template is not limited to the delivery of live training sessions. It also allows the client to use online video streaming to discuss and agree with the training provider the content, format, and other details of the training to be designed and delivered.
In addition, it allows for recorded one-way sessions, downloadable background materials, and access to other services where these form part of the overall online offering.
An attachment to the terms sets out the detail of what is actually provided or made available. That attachment includes example subject areas and can be adapted to reflect the scope of the training business’s services.
Flexible online formats for staff training
The template is designed to accommodate a range of online training and consultation formats, including:
- live one-to-one sessions for an individual client contact or staff member;
- live interactive group sessions for multiple members of staff;
- pre-recorded on-demand sessions for one or more staff members; and
- live one-way sessions that may also be recorded for later access.
It also provides for text or graphic training and information materials to be made available for download by the client or its staff without further charge after sessions have been purchased.
Platform, account, and subscription structure
The terms assume that sessions will be delivered using a cloud-based web conferencing platform such as Zoom, with most platform-specific provisions dealt with in the attachment. If another platform is used, the attachment can be adapted accordingly.
Clients must create an account before purchasing. They can then buy a subscription covering a single live or pre-recorded training session, a live consultation about training requirements, or a package or series of sessions. Each subscription should clearly state the relevant session, date, and access period on the website and in the client’s order details.
Business-to-business use and key contractual points
This template is for business clients only, not consumers. It can be used whether the training provider is a sole trader contracting personally or a company or partnership engaging one or more trainers to deliver the service.
The terms guide the client through the online ordering process and cover contract formation, content availability and provision, pricing, payment, licensing, complaints, liability, data protection, and governing law and jurisdiction.
Because the template is used to sell intangible content online, care should be taken to describe the paid content accurately both in the terms and in the information given to the client before subscription.
Website Terms of Sale - Online Staff Training Services (B2B) is part of Business . Just £38.50 + VAT provides unlimited downloads from Business for 1 year.