Website Terms of Sale - Online Business/Management Consultancy Services (B2B)
These Website Terms of Sale – Online Business/Management Consultancy Services (B2B) are designed for a business or management consultant selling online consultations and related digital content to business clients through a website.
They can be used for a single session, multiple sessions, or a package of live and/or recorded consultancy content. The template is intended for consultations about any aspect of the client’s business and applies only where what is sold is provided online as intangible content.
The terms are designed to sit alongside a separate document governing use of the website itself. They are not suitable for in-person consultancy sessions held at the consultant’s or client’s premises.
Built for online consultancy services
The core service covered by this template is an online consultation delivered through two-way live video streaming. It also allows for pre-recorded information or advice sessions, downloadable materials, and access to other online services where these form part of the offering.
An attachment to the terms sets out the detail of what is actually provided or made available to the client. That attachment can be adapted to reflect the consultant’s particular services, delivery model, and supporting materials.
Covers a range of online session formats
The template is flexible enough to accommodate different ways of delivering consultancy online. It can be used for:
- live private one-to-one consultation sessions;
- pre-recorded sessions that clients can access on demand;
- live one-way information sessions; and
- live group sessions or webinars involving multiple clients.
It also provides for text or graphic materials to be downloaded by the client without further charge after sessions have been purchased.
Platform, account, and subscription arrangements
The terms assume that sessions will be delivered using a cloud-based web conferencing platform such as Zoom, with most platform-specific provisions dealt with in the attachment. If another platform is used, the attachment can be adapted accordingly.
Clients must create an account before purchasing any session. They can then buy a subscription covering a particular consultation, a number of consultations, or a package or series of live and/or pre-recorded sessions. The relevant sessions, dates, and access periods should be clearly stated on the website and confirmed in the order details.
Business-to-business use and key contractual points
This template is for business clients only, not consumers. It can be used whether the consultant is a sole trader contracting personally or a company or partnership providing the services through one or more consultants.
The terms guide the client through the online order process and cover contract formation, content availability and provision, pricing, payment, licensing, complaints, liability, data protection, and the governing law and jurisdiction.
Because the template is used for the online sale of intangible content, the description of the paid content should be drafted carefully both in the terms and in the information given to the client before subscription.
Website Terms of Sale - Online Business/Management Consultancy Services (B2B) is part of Business . Just £38.50 + VAT provides unlimited downloads from Business for 1 year.