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Terms and Conditions for Airbnb Agency (Book and Manage)


These Terms and Conditions for Airbnb Agency (Book and Manage) are for use by online agencies specialising in short-term lets arranged through Airbnb and similar websites.

The terms and conditions set out how the Agency will market and secure bookings of an Owner’s property and how much commission will be paid. The terms and conditions, together with the Airbnb Agency Appointment Form, create a contract between the Agency and the Owner.

This version of the terms and conditions should be used where the Agency will be providing the fullest level of service, including taking bookings, dealing with guests and looking after the property. The Owner’s involvement will be minimal. If the Owner is going to handle bookings, with the Agency only responsible for the property during the letting period (handover of keys, cleaning, etc.) the Terms and Conditions for Airbnb Agency (Management Only) should be used instead.

Clause 1 contains definitions and in some cases refers to information contained in the Airbnb Agency Appointment Form.

The definitions of “Letting Periods” and “Reserved Periods” allow the parties to specify in the appointment form the weeks when the property will be available for lettings and the weeks when the Owner will have use of the property. Alternatively, the terms and conditions can provide for the Owner to have a certain number of reserved weeks, the exact weeks to be decided later.

Clause 2 covers the appointment of the Agent.

Clause 3 sets out the duties of the Agent during the Agency Period. These include marketing the property online, taking bookings, cleaning and providing bed linen and towels.

Clause 4 deals with lettings and states that the Agent will enter into booking contracts on the Owner’s behalf.

Clause 5 sets out the rights and duties of the Owner. It requires the Owner to furnish the property. It confirms that the property may be used by the Owner during the Reserved Periods and will be available for lettings during the Letting Periods.

Clause 6 covers financial matters, including the Agent’s commission and how repairs and maintenance works are to be paid for. The Agent must keep the owner updated about monies received and spent.

Clauses 7 and 8 deal with extension and termination of the contract between the Agent and the Owner. Either party may extend or terminate the contract by giving a specified period of notice to the other. The contract can also be terminated on the grounds of insolvency.

Clauses 9 to 12 contain standard legal interpretation wording and provisions regarding the service of notices.

Optional phrases / clauses are enclosed in square brackets. These should be read carefully and selected so as to be compatible with one another. Unused options should be removed from the document.

These Terms and Conditions for Airbnb Agency (Book and Manage) are in open format. Either enter the requisite details in the highlighted fields or adjust the wording to suit your purposes.

Once you have purchased access to the appropriate document folder click on the “Download Document” button below. You will be asked what you want to do with the file. It is recommended that you save the document to a location of your choice prior to viewing.

Terms and Conditions for Airbnb Agency (Book and Manage) is part of Property Documents. Just £35.00 + VAT provides unlimited downloads from Property Documents for 1 year.

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