Generic Service Agreement for Services Provided to Residential Landlord

Contract Between Residential Landlord and Service Provider


This Contract Between Residential Landlord and Service Provider allows a residential Landlord to appoint a service provider – who may be an individual or a company – to provide services to one or more properties on a regular basis.

We have bespoke Service Contracts for Cleaners, Gardeners and Handymen. This generic template Contract should be used for other types of service provider, such as caterers or decorators, who are providing regular services at a let property.

It is assumed that both the Landlord and the Service Provider are acting in the course of a business. This document is not suitable for “business-to-consumer” relationships.

The properties covered by the Contract are set out in Part 1 of Schedule 1. There is optional wording in clause 2.7 allowing the Landlord to add or remove properties to/from the list.

For each property, alternative “levels of service” can be specified in Part 2 of Schedule 1. For example, a Service Provider might offer one package of services that is provided on a daily basis and a different package to be provided once a month.

The frequency and timing of the Service Provider’s visits is also specified in Schedule 1, together with the fees payable.

If the Service Provider is providing materials as well as services, there are provisions for obtaining the Landlord’s approval of the cost. Clause 7 contains optional guarantee provisions in relation work carried out by the Service Provider.

This Contract sets out in detail the rights and obligations of each party. Key points including practical arrangements, the payment mechanism, insurance, liability and confidentiality are covered.

Optional phrases / clauses are enclosed in square brackets. These should be read carefully and selected so as to be compatible with one another. Unused options should be removed from the document.

This Contract Between Residential Landlord and Service Provider contains the following clauses:

1. Definitions and Interpretation

2. Provision of the Services

3. Landlord’s Obligations

4. Cancellation of Visits

5. Fees, Payment and Records

6. Liability, Indemnity and Insurance

7. Guarantee

8. Confidentiality

9. Force Majeure

10. Term and Termination

11. Effects of Termination

12. No Waiver

13. Further Assurance

14. Costs

15. Set-Off

16. Assignment and Sub-Contracting

17. Time

18. Relationship of the Parties

19. Non-Solicitation

20. Third Party Rights

21. Notices

22. Entire Agreement

23. Counterparts

24. Severance

25. Law and Jurisdiction

And a schedule:

Part 1: Properties, Service Required & Fees

Part 2: Levels of Service

This contract is in open format. Either enter the requisite details in the highlighted fields or adjust the wording to suit your purposes.

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