Terms of Business - Sale of Goods (Business to Consumer)
These Sale of Goods Terms of Business are designed for use in business to
This document is compliant with the GDPR (General Data Protection
The terms of this document have been specifically written in a
consumer-friendly manner and are designed to be understood by an average
consumer, requiring no specialist business or legal knowledge.
These terms of business are suitable for use with a wide range of goods and
can thus be applied to most every-day sale of goods transactions. This
document can be used whether the seller is the manufacturer of the goods or
simply a reseller.
This template better reflects the pre-contract information requirements for
on-premises contracts established by the Consumer Contracts (Information,
Cancellation and Additional Charges) Regulations 2013. The customer is
given a clear and concise summary of the information they are entitled to
receive under the Regulations thus making it easier both for the customer
to understand their rights and for the seller to understand their
It is important for all sellers to be aware of their obligations and the
rights of their customers. The terms have been written with these laws in
mind. The terms have been designed to be easily understood by consumers and
to be fair to them.
Optional phrases / clauses are enclosed in square brackets. These should be
read carefully and selected so as to be compatible with one another. Unused
options should be removed from the document.
This document is duplicated in the Terms and Conditions group.
These Sale of Goods Terms of Business contain the following clauses:
1. Definitions and Interpretation
2. Information About Us
3. The Contract
4. Description and Specification of Goods
6. Price and Payment
8. Faulty, Damaged or Incorrect Goods
9. Returning Goods If You Change Your Mind
10. Our Liability
11. Events Outside of Our Control (Force Majeure)
12. Communication and Contact Details
13. Complaints and Feedback
14. How We Use Your Personal Information (Data Protection)
15. Other Important Terms
16. Alternative Dispute Resolution
17. Governing Law and Jurisdiction
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