Hardware Maintenance Agreement
This Hardware Maintenance Agreement is designed for use by businesses
providing computer hardware maintenance services to other businesses. It is
not suitable for provision of services to a consumer, i.e. an individual
who receives services for his/her personal use and for purposes wholly or
mainly outside his/her or another’s business.
Under this agreement, the service provider carries out tasks ranging from
the commissioning of new hardware to repairing faults and carrying out
regular preventative maintenance. Details are also provided in this
template as to what the service provider will not cover.
This document is not written with software services in mind. Software is
relevant only insofar as it relates to the installation or maintenance of
hardware. Maintenance agreements dealing with software are also available.
This Hardware Maintenance Agreement contains the following clauses:
1. Definitions and Interpretation
3. Fees and Payment
5. Client’s Obligations
6. Service Provider’s Obligations
12. Relationship of Parties
14. Force Majeure
16. Entire Agreement
17. No Waiver
19. [Dispute Resolution (ADR and Arbitration)]
20. Law and Jurisdiction
and the following schedules:
Optional phrases / clauses are enclosed in square brackets. These should be
read carefully and selected so as to be compatible with one another. Unused
options should be removed from the agreement.
This document is in open format. Either enter the requisite details in the
highlighted fields or adjust the wording to suit your purposes.
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