Hardware Maintenance Agreement
This Hardware Maintenance Agreement is designed for use by businesses providing computer hardware maintenance services to other businesses. It is not suitable for provision of services to a consumer, i.e. an individual who receives services for his/her personal use and for purposes wholly or mainly outside his/her or another’s business.
Under this agreement, the service provider carries out tasks ranging from the commissioning of new hardware to repairing faults and carrying out regular preventative maintenance. Details are also provided in this template as to what the service provider will not cover.
This document is not written with software services in mind. Software is relevant only insofar as it relates to the installation or maintenance of hardware. Maintenance agreements dealing with software are also available.
This Hardware Maintenance Agreement contains the following clauses:
1. Definitions and Interpretation
3. Fees and Payment
5. Client’s Obligations
6. Service Provider’s Obligations
12. Relationship of Parties
14. Force Majeure
16. Entire Agreement
17. No Waiver
19. [Dispute Resolution (ADR and Arbitration)]
20. Law and Jurisdiction
and the following schedules:
Optional phrases / clauses are enclosed in square brackets. These should be read carefully and selected so as to be compatible with one another. Unused options should be removed from the agreement.
This document is in open format. Either enter the requisite details in the highlighted fields or adjust the wording to suit your purposes.
Once you have subscribed to the appropriate document folder click on the “Download Document” button below. You will be asked what you want to do with the file. It is recommended that you save the document to a location of your choice prior to viewing.