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Social (ESG)

Social

The social aspect of ESG focuses on a business’ impact on people. It measures how a business treats people such as employees, customers and the communities in which it operates.

This aspect includes the following topics:

  • human resources and hiring;
  • human rights (including modern slavery and child labour);
  • supply chain labour standards;
  • health and safety;
  • product safety, quality and liability;
  • chemical safety;
  • financial product safety;
  • wide ranging diversity and inclusion requirements, including anti-discrimination and anti-harassment (D & I);
  • equal pay;
  • privacy and data security;
  • conflict zones and conflict minerals;
  • controversial sourcing;
  • stakeholder/community relations and engagement;
  • customer satisfaction;
  • company cultures;
  • employee advancement opportunities;
  • employee education and welfare; and
  • philanthropy (e.g. donations to local community, employee volunteering programmes).
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