Architect's Terms and Conditions (Business to Consumer)
These Architect’s Terms and Conditions are designed for use by architects
providing their services to consumer clients undertaking small to medium
sized domestic construction or renovation projects. These terms and
conditions (or terms of business) can be included in a document such as a
quotation or displayed on a website. They can also be used as a stand-alone
This document is compliant with the GDPR (General Data Protection
A "contract schedule" is also included which enables the terms and
conditions contained within this document to be easily converted into a
legally binding agreement.
An Architect’s Agreement (Business to Consumer), with terms very similar to
those in these terms and conditions, is also available for use when
contracting with clients. Alternative versions of these documents are
available for use by architects providing services to business clients.
Detailed provisions in this template document address key factors such as
the obligations of the architect and the client (including compliance by
both parties with all relevant laws, regulations, codes of conduct etc.)
and the parties’ intellectual property rights in any designs and plans
prepared by the architect.
This document has been updated to help architects comply with the Consumer
Rights Act 2015 which came into force on 1st October 2015. The language and
presentation are designed to be “consumer-friendly” and the document should
make sense to an average consumer who has no specialist business or legal
The template also complies with the Consumer Contracts (Information,
Cancellation and Additional Charges) Regulations 2013, which came into
force on 13th June 2014. In particular:
- Clients entering into contracts “off the premises” of the architect are
given a 14 day cooling-off period. This means they can change their mind
for any reason after entering into a contract, subject to limited
exceptions. Work can however commence within the cooling-off period so long
as the client expressly agrees to this.
- The client is given a clear and concise summary of the pre-contract
information they are entitled to receive.
It is important for architects to be aware of their obligations and the
rights of their clients under consumer protection laws. This template has
been drafted with these laws in mind. Take care when amending the template
to remain compliant with the legislation and, in particular, make sure you
do not include any terms that may be deemed “unfair”.
If architect's services are to be provided online rather than face to face, you should instead use the Website Terms of Sale - Online Architect Services (B2C) template in our Online Professional Services Website Terms of Sale (B2C) subfolder.
Optional phrases / clauses are enclosed in square brackets. These should be
read carefully and selected so as to be compatible with one another. Unused
options should be removed from the document.
These Architect’s Terms and Conditions contain the following clauses:
1. Definitions and Interpretation
2. Information about Us
3. Communication and Contact Details
5. Your Obligations
6. Appointment of Third Party Consultants and Contractors
7. Advertising and Marketing
8. Fees, Payment and Records
9. Intellectual Property Rights
10. Complaints and Feedback
11. Cancellation of Contract during the Cooling Off Period
13. Effects of Termination
14. Events Outside of Our Control (Force Majeure)
16. How We Use Your Personal Information (Data Protection)
17. Other Important Terms
18. Law and Jurisdiction
And the following Schedules:
1. Service Agreement
2. Model Cancellation Form
This document is in open format. Either enter the requisite details in the
highlighted fields or adjust the wording to suit your purposes.
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