Marketplace Website Terms for Buyers

Website Terms for Buyers – E-Commerce Marketplace


Please Note: This document replaces TR.WEB.TC.17a “Material Submission Terms E-Commerce (IP) Websites”.

These Website Terms for Buyers – E-Commerce Marketplace are designed for websites that offer online marketplaces that provide a sales platform for users. Designed to work in a set of three documents along with TR.WEB.TC.15a (Terms of Use) and TR.WEB.TC.16a (Terms for Sellers), these Terms for Buyers set out the rules and procedures governing the use of your online marketplace by users wishing to buy items.

These terms have been written in such a way that they can be applied to sales of both goods and digital content, allowing your users considerable flexibility on your marketplace.

Of central importance is your role in transactions. These Terms for Buyers clearly state that you, the website operator, are not a party to any transactions, nor to any disputes. You merely provide an online venue for buyers and sellers. Further provisions explain to buyers that you are not responsible for any items sold by sellers on your marketplace.

When dealing with payment facilities, this document is drafted on the assumption that a third party payment system will be used and thus explains to users that their use of that system will be subject to a separate agreement between them and the service provider.

Further key clauses set out acceptable usage, making purchases and payments to sellers, delivery and associated time limits, buyers’ rights to cancel (including the 14 day “cooling off” period for consumers and provisions dealing with items that are not of satisfactory quality, fit for purpose, or as described), and your liability.

Optional phrases / clauses are enclosed in square brackets. These should be read carefully and selected so as to be compatible with one another. Unused options should be removed from the document.

These Website Terms for Buyers – E-Commerce Marketplace contain the following clauses:

1. Definitions and Interpretation
2. Information About Us
3. Access to Our and Use of Site
4. Age Restrictions
5. Our Marketplace
6. Intellectual Property Rights
7. Buyer Rules and Acceptable Usage Policy
8. Purchasing from Sellers
9. Payment Service
10. Payments to Sellers
11. Taxes
12. Delivery
13. Your Rights to Cancel and Return Items
14. Problems with Transactions and Buyers’ Rights
15. Further Cancellation Rights
16. Your Account Cancellation Rights
17. Our Liability to You
18. Communication and Contact Details
19. How We Use Your Personal Information (Data Protection)
20. Other Important Terms
21. Law and Jurisdiction

These Website Terms for Buyers – E-Commerce Marketplace are in open format. Either enter the requisite details in the highlighted fields or adjust the wording to suit your purposes.

Once you have purchased access to the appropriate document folder click on the “Download Document” link below. You will be asked what you want to do with the file. It is recommended that you save the document to a location of your choice prior to viewing.

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