Website Terms for Buyers – E-Commerce Marketplace
Please Note: This document replaces TR.WEB.TC.17a “Material Submission
Terms E-Commerce (IP) Websites”.
These Website Terms for Buyers – E-Commerce Marketplace are designed for
websites that offer online marketplaces that provide a sales platform for
users. Designed to work in a set of three documents along with
Terms for Buyers set out the rules and procedures governing the use of your
online marketplace by users wishing to buy items.
These terms have been written in such a way that they can be applied to
sales of both goods and digital content, allowing your users considerable
flexibility on your marketplace.
Of central importance is your role in transactions. These Terms for Buyers
clearly state that you, the website operator, are not a party to any
transactions, nor to any disputes. You merely provide an online venue for
buyers and sellers. Further provisions explain to buyers that you are not
responsible for any items sold by sellers on your marketplace.
When dealing with payment facilities, this document is drafted on the
assumption that a third party payment system will be used and thus explains
to users that their use of that system will be subject to a separate
agreement between them and the service provider.
Further key clauses set out acceptable usage, making purchases and payments
to sellers, delivery and associated time limits, buyers’ rights to cancel
(including the 14 day “cooling off” period for consumers and provisions
dealing with items that are not of satisfactory quality, fit for purpose,
or as described), and your liability.
Optional phrases / clauses are enclosed in square brackets. These should be
read carefully and selected so as to be compatible with one another. Unused
options should be removed from the document.
These Website Terms for Buyers – E-Commerce Marketplace contain the
1. Definitions and Interpretation
2. Information About Us
3. Access to Our and Use of Site
4. Age Restrictions
5. Our Marketplace
6. Intellectual Property Rights
7. Buyer Rules and Acceptable Usage Policy
8. Purchasing from Sellers
9. Payment Service
10. Payments to Sellers
13. Your Rights to Cancel and Return Items
14. Problems with Transactions and Buyers’ Rights
15. Further Cancellation Rights
16. Your Account Cancellation Rights
17. Our Liability to You
18. Communication and Contact Details
19. How We Use Your Personal Information (Data Protection)
20. Other Important Terms
21. Law and Jurisdiction
These Website Terms for Buyers – E-Commerce Marketplace are in open format.
Either enter the requisite details in the highlighted fields or adjust the
wording to suit your purposes.
Once you have purchased access to the appropriate document folder click on
the “Download Document” link below. You will be asked what you want to do
with the file. It is recommended that you save the document to a location
of your choice prior to viewing.